John Heron's work focused on the relationship between the helper and the client.
In 1992 Charles Donaghue incorporates a responsibility for the relations between the learners (members, learning teams, those that are facilitated) and their organization (system) in Heron's 6 styles.
He connects and compliments the Six Facilitation Styles of Heron by describing a "Model of Set Adviser Effectiveness" with four sets of related activities, including interventions, that are meant to preoccupy the facilitator (helper, coach). These four sets are mentioned below:
1. Understanding: to fully comprehend the membership of the learning team. This includes their backgrounds, their functions (jobs), the nature of their projects, their framework of reference as well as an understanding of the team as a whole.
2. Intervening: to understand HOW and WHEN to act to influence the team, assuming the facilitator already “understands” the membership of the learning team (the first activity mentioned).
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