In any organization, the formation of an innovative culture depends on its leaders. Their words and actions are crucial:
"In our company we are encouraged to openly share our thoughts. If these thoughts differ from one another, that's great, since possible results of a higher order may arise from this confrontation" said Akio Morita, founder of Sony.
When I think about how managers’ words and actions impact on their employees, it seems obvious to me the big challenges that culture building brings, which is in constant innovation. Just like children's behavior is a reflection of their parents, organizational culture is the echo of the expression of its managers. What are they telling - with or without words - to their colleagues?
"You do as I say, I didn’t create this company from scratch for nothing, keep it up and we/you will be fine."
For those who have heard statements like this, we are familiar with the behavior of those who foster a culture where is "convenient" to be, act
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