All about Emotional Intelligence
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The 4 Domains and 12 Competencies of Emotional Intelligence
Gandhi Heryanto, Management Consultant, Indonesia, Premium Member
Don’t shortchange your development as a leader by assuming that emotional intelligence (EI) is all about being sweet and chipper, or that your EI is as perfect as you are — or, even worse, assume that EI can't help you excel in your career.
Defining emotional intelligence sometimes only focuses on sociability, sensitivity, and likability. We are Then missing critical elements of emotional intelligence that could make someone a stronger, more effective leader.
EI is defined as comprising four domains:
- Self-awareness
- Self-management
- Social awareness
- Relationship management
Nested within each domain are twelve EI competencies, learned and learnable capabilities that allow outstanding performance at work or as a leader:
- Self awareness: 1. emotional self-awareness.
- Self management: 2. emotional self-control, 3. adaptability, 4. achievement orientation, and 5. positive outlook.
- Social awareness: 6. emphaty, 7. organizational awareness.
- Relationship management: 8. influence, 9. coach and mentor, 10. conflict management, 11. team work, and 12. inspirational leadership.
Simply reviewing the 12 competencies in your mind can already give you a sense of where you might need some development and what you are already gold at.
For example, if you have strength in conflict management, you would be skilled in giving people unpleasant feedback. And if you are more inclined to influence, you would want to provide that difficult feedback as a way to lead your direct reports and help them grow.
In order to excel, leaders need to develop a balance of strengths across the suite of EI competencies. When they do that, excellent business results follow.
Source: Goleman D., Boyatzis R.E., 2017, Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?, Harvard Business Review, February 2017.
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12 Competencies versus 19 Categories of Emotional Intelligence
Jaap de Jonge, Editor, Netherlands
Thanks for sharing this... Very interesting.
The 4 domains you mentioned are identical as the ones mentioned in our summary. However the 12 competencies differ from the 19 categories mentioned in our EI summary.
Do you know what are the reason for this? Is it advancing insight?
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12 EI Competencies of the ESCI Model
Gandhi Heryanto, Management Consultant, Indonesia, Premium Member
The 12 competencies which cover four domain of distinct areas of ability (by Hay group) are part of the Emotional and Social Competency Model ( ESCI model). It is a measurement of research instrument used by Hay Group.
The ESCI model is based on Goleman Four Domains of Emotional Intelligence (with 19 categories, as described in his 2002-book "Primal Leadership").
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More EI Competencies
Doug Lundrigan, Management Consultant, United States, Member
It's incredibly difficult to identify and name all the competencies related to emotional intelligence. The four domains you identified are the simplest, most intuitive description. They are easy to remember and sketch out on a napkin over dinner when we're explaining EI to friends and family. As I've read the works of many researchers and thought leaders on this subject (Payne, Meyers, Salovey, Bar-On, Goleman, and others) I've discovered some discrepancies on how many EI competencies exist, their names and their descriptions. To measure EI in people many assessment tools exist. In my leadership development practice, I have settled on using the assessment that seems to be scientifically validated in the greatest number of people, cross-culturally (n~35,000). That assessment measures 27 EI competencies in individuals.
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Validity of Categories of Emotional Intelligence
Tauheed Ahmed Khan, Analyst, India, Member
Typification is helpful, but up to a point. Every individual is unique. In fact, I've seen people with admirable cognitive ability displaying equally admirable social skills and, of course, vice versa. Categorization may help to understand a person. But it has its limitations beyond which you've to study the person in question.
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