The 4 Domains and 12 Competencies of Emotional Intelligence

Emotional Intelligence
Knowledge Center


Gandhi Heryanto
Management Consultant, Indonesia

The 4 Domains and 12 Competencies of Emotional Intelligence

Donít shortchange your development as a leader by assuming that emotional intelligence (EI) is all about being sweet and chipper, or that your EI is as perfect as you are ó or, even worse, assume that EI can't help you excel in your career.
Defining emotional intelligence sometimes only focuses on sociability, sensitivity, and likability. We are Then missing critical elements of emotional intelligence that could make someone a stronger, more effective leader.
EI is defined as comprising four domains:
  1. Self-awareness
  2. Self-management
  3. Social awareness
  4. Relationship management
Nested within each domain are twelve EI competencies, learned and learnable capabilities that allow outstanding performance at work or as a leader:
  1. Self awareness: 1. emotional self-awareness.
  2. Self management: 2. emotional self-control, 3. adaptability, 4. achievement orientation, and 5. positive outlook.
  3. Social awareness: 6. emphaty, 7. organizational awareness.
  4. Relationship management: 8. influence, 9. coach and mentor, 10. conflict management, 11. team work, and 12. inspirational leadership.
Simply reviewing the 12 competencies in your mind can already give you a sense of where you might need some development and what you are already gold at.
For example, if you have strength in conflict management, you would be skilled in giving people unpleasant feedback. And if you are more inclined to influence, you would want to provide that difficult feedback as a way to lead your direct reports and help them grow.
In order to excel, leaders need to develop a balance of strengths across the suite of EI competencies. When they do that, excellent business results follow.
Source: Goleman D., Boyatzis R.E., 2017, Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?, Harvard Business Review, February 2017.


Jaap de Jonge
Editor, Netherlands

12 Competencies versus 19 Categories of Emotional Intelligence

Thanks for sharing this... Very interesting. The 4 domains you mentioned are identical as the ones ... Sign up

Gandhi Heryanto
Management Consultant, Indonesia

12 EI Competencies of the ESCI Model

The 12 competencies which cover four domain of distinct areas of ability (by Hay group) are part of ... Sign up

Doug Lundrigan
Management Consultant, United States

More EI Competencies

It's incredibly difficult to identify and name all the competencies related to emotional intelligenc... Sign up

Tauheed Ahmed Khan
Analyst, India

Validity of Categories of Emotional Intelligence

Typification is helpful, but up to a point. Every individual is unique. In fact, I've seen people wi... Sign up


More on Emotional Intelligence:
DIscussion Topics
Intelligence of the Heart
(How) Can I improve my Emotional Intelligence?
Goleman's 3 Questions to Increase your Emotional Intelligence
The Benefits of Emotional Intelligence (EQ)
The Importance of Soft Skills for Young People
How to Moderate the Effect of Negative Moods on Your (Team's) Performance
Emotional Intelligence and Age
The Effects of Emotional Intelligence on Leadership
Soft Skills and Emotional Intelligence
The Role of Management in Developing EI and Soft Skills
Cross-cultural Validity of Emotional Intelligence
Ethical Emotional Intelligence?
3 Approaches Towards Emotional Intelligence
Emotional Intelligence versus IQ
Emotions versus Reason
EQ / EI Questionaire
Emotional Intelligence is NOT Opposite of Intelligence
How you Should Manage Yourself (Drucker)
👀The 4 Domains and 12 Competencies of Emotional Intelligence
Where does Wisdom come from?
Best Compliment: 'You must have a high EQ'.
Cleaning our Emotions
Emotional Intelligence - Better Predictor of Success then IQ
Emotional Intelligence = Maturity?
Emotional Intelligence of Groups and Companies
🔥How to Manage and Help a Grieving Employee?
Some Level of EQ and IQ Either Way is Needed
Are these Responses Proof of Emotional Intelligence?
EI and Sensitivity for Subconscious Mind
Mayer's Ability Model of Emotional Intelligence. Comparison Goleman
How can EQ and IQ be Combined?
Importance of Emotional Intelligence for Organisations
Understanding Emotions Logically
Special Interest Group

Do you know a lot about Emotional Intelligence? Become our SIG Leader

Emotional Intelligence
Knowledge Center

About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2023 12manage - The Executive Fast Track. V16.0 - Last updated: 29-1-2023. All names ô of their owners.