The Role of Management in Developing EI and Soft Skills

Emotional Intelligence > Best Practices > The Role of Management in Developing EI and Soft Skills

The Role of Management in Developing EI and Soft Skills
Aries Musnandar, HR Consultant, Indonesia, Member
Previously, IQ and/or knowledge was seen by many as the main factor determining individual success, however, this paradigm is shifting to EI and/or soft skills. An employee with good EI/soft skills is regarded as a valuable contributor to the sustainability of the business. Recruiting departments are now working with techniques to identify soft skills of prospective employees. And many soft skill trainings are conducted in companies for employees.

In his book "Working with Emotional Intelligence", Goleman said that management should avoid following conditions in order not to hinder the development of good soft skills of people:
  1. Work overload (many tasks and little support);
  2. Lack of autonomy (rigid regulation and new things are not accepted);
  3. Skimpy rewards (small amount of compensation but plenty of assignments);
  4. Loss of connection (employees...Sign up

Internal Preparation and External Aid to Raise Engagement Levels
srinivas, Lecturer, India, Member
If an employee is engaged and inspired to take initiative and experiment by taking risks, then even though the person doesn't have enough resources or...Sign up

Empathy is Key for Raising EI and Soft Skills
M P SINGH, CxO / Board, India, Member
I believe to raise EI of an employee or for that matter any individual the key is empathy (listening) whether you are in agreement or not. Listening p...Sign up

On #1: Work Overload of the Working Class
Dalhatu Zubairu, Director, Nigeria, Member
Avoiding work overload may be somewhat difficult, especially if a worker doesn't earn a living wage and has to engage in a second job to make ends mee...Sign up

Management by Objectives for Developing EI and Soft Skills
Paseka Ramokoatsi, Project Manager, Lesotho, Member
I think MBO or management by objectives should be adhered to whereby employe...Sign up

Manager can Reduce Work Overload of Employee by Delegating Authority
Kamohelo Seseane, Manager, South Africa, Member
I agree with your statement @Paseka Ramokoatsi. Employees perform better when they are given authority to execute t...Sign up

EI - Nature or Nurture?
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
Watching Sheldon in 'The Big Bang Theory' (not real, I know!) shows that the majority of EI comes from a person's nature, assisted by upbringing, etc....Sign up

Developing EI and Soft Skills of Others
Teresita Tumapon, Professor, Philippines, Member
Empowering constituents consists of coaching them, supporting them and explaining to them why certain policies and practices are critical to an organi...Sign up

The Role of Managers in Developing EI and Soft Skills
Maurice Hogarth, Consultant, United Kingdom, Premium Member
I would suggest that the points that Goleman related to soft skills (work overload; lack of autonomy; skimpy rewards; loss of connection; unfairness; ...Sign up

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