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The Role of Management in Developing EI and Soft Skills
Aries Musnandar, HR Consultant, Indonesia, Member
Previously, IQ and/or knowledge was seen by many as the main factor determining individual success, however, this paradigm is shifting to EI and/or soft skills. An employee with good EI/soft skills is regarded as a valuable contributor to the sustainability of the business. Recruiting departments are now working with techniques to identify soft skills of prospective employees. And many soft skill trainings are conducted in companies for employees.
In his book "Working with Emotional Intelligence", Goleman said that management should avoid following conditions in order not to hinder the development of good soft skills of people:
- Work overload (many tasks and little support);
- Lack of autonomy (rigid regulation and new things are not accepted);
- Skimpy rewards (small amount of compensation but plenty of assignments);
- Loss of connection (employees...
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Empathy is Key for Raising EI and Soft Skills
M P SINGH, CxO / Board, India, Member I believe to raise EI of an employee or for that matter any individual the key is empathy (listening) whether you are in agreement or not. Listening p...
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On #1: Work Overload of the Working Class
Dalhatu Zubairu, Director, Nigeria, Member Avoiding work overload may be somewhat difficult, especially if a worker doesn't earn a living wage and has to engage in a second job to make ends mee...
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EI - Nature or Nurture?
Ivan Kohlinsky, Management Consultant, United Kingdom, Member Watching Sheldon in 'The Big Bang Theory' (not real, I know!) shows that the majority of EI comes from a person's nature, assisted by upbringing, etc....
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Developing EI and Soft Skills of Others
Teresita Tumapon, Professor, Philippines, Member Empowering constituents consists of coaching them, supporting them and explaining to them why certain policies and practices are critical to an organi...
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The Role of Managers in Developing EI and Soft Skills
Maurice Hogarth, Consultant, United Kingdom, Premium Member I would suggest that the points that Goleman related to soft skills (work overload; lack of autonomy; skimpy rewards; loss of connection; unfairness; ...
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