The Role of Management in Developing EI and Soft Skills

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Previously, IQ and/or knowledge was seen by many as the main factor determining individual success, however, this paradigm is shifting to . An employee with good EI/soft skills is regarded as a valuable contributor to the sustainability of the business. Recruiting departments are now working with techniques to identify soft skills of prospective employees. And many soft skill trainings are conducted in companies for employees. In his book "Working with Emotional Intelligence", Goleman said that management should avoid following conditions in order not to hinder the development of good soft skills of people:

1. Work overload (many tasks and little support);
2. Lack of autonomy (rigid regulation and new things are not accepted);
3. Skimpy rewards (small amount of compensation but plenty of assignments);
4. Loss of connection (employees work in a remote or isolated area);
5. Unfairness (the management implements the "like and dislike" ways of tr (...) Read more? Sign up for free
   

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		Internal Preparation and External Aid to Raise Engagement Levels srinivas, Lecturer, India, Member
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		Empathy is Key for Raising EI and Soft Skills M P SINGH, CxO / Board, India, Member
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		On #1: Work Overload of the Working Class Dalhatu Zubairu, Director, Nigeria, Member
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		Management by Objectives for Developing EI and Soft Skills Paseka Ramokoatsi, Strategy Consultant, Lesotho, Member
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		Manager can Reduce Work Overload of Employee by Delegating Authority Kamohelo Seseane, Manager, South Africa, Member
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		EI - Nature or Nurture? Ivan Kohlinsky, Management Consultant, United Kingdom, Member
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		Developing EI and Soft Skills of Others Teresita Tumapon, Professor, Philippines, Member
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		The Role of Managers in Developing EI and Soft Skills Maurice Hogarth, Consultant, United Kingdom, Premium Member
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