Soft and Hard System Approach
Molokanova, Professor, Ukraine, Premium Member
Classical management balances in the space between hard mechanical and soft humanistic approaches. These terms denote the system analysis methodology.
- The "rigid" methodology allows for a single interpretation of the objective system essence and is effective in modeling technical systems.
- The “Soft” approach allows for multiple interpretations of reality when individuals and project teams that have their own goals act largely on their own.
Hard and soft system approaches differ in the nature of problem solving. If all management factors are rigidly formalized, then in this case the situation is presented as "hard". Soft systematic approach related to intangible categories refers to such "subtle", poorly formalized concepts as motivation, dynamic leadership, hierarchy of values, diligence etc.