Add D0 to 8D Problem Solving: Create the Appropriate Culture

Adding One More Phase Makes it even Harder to Apply
Jagdish B Acharya, Consultant, India, Premium Member
Though 8D is a fairly comprehensive way of solving problems in a systematic way, it has not gained as wide an acceptance as some of the other mantras (formulas) like P-D-C-A, DMAIC etc. In my opinion this could be due to the large number of elements being involved.
The suggested D0 is a one time requirement for the top management and so may be kept out of 8D, which is for CPA (corrective and preventive action) teams.
In fact we could make it a three step Solution process:
Step 1. Containment solutions (D1-D3)
Step 2. Root cause solutions (D4)
Step 3. Implementing and verifying (D5-D8)
to make it short to remember and implement.

Extra Initial Step for 8D Problem Solving Not Needed
K.V.Narrasimham, Professor, India, Member
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Should D0 be Added to 8D?
Fred Newcomer, Consultant, United States, SIG Leader
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