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sirelkhatim ibrahim nugud
Coach, Sudan
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8D Problem Solving : D2 Phase (Describing the Problem)
When we are searching for the problem root cause, as far as I know from previous knowledge, we should avoid asking: who?
Because the intention is not to blame people, but to fix the system.
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Antonio J. Garcia
Spain
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8D and 5Why
If root cause is not very obvious, use the 5 whys is a good method.
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Leo Duron
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8D Training
For training in 8D it's always better to work on real problems from the factory floor, rather than hypothetical problems with a known resolution.
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Robert Napoletano
Manager, United States
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8D Problem Solving
I use the "5 Whys" at every step. Even if you think you have reached a good conclusion you should continue to ask why. At the end you need to know why this is the right conclusion. I even ask why for the team members to make sure I have the best possible group to solve the problem.
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John Muka
Consultant, Australia
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8D's & 5Why's
The use of 5 Why's or 8D will ultimately give you the list of key root causes to eliminate or minimise the impact of the problem.
However if you really want to quantify the level improvement effort and measure the impact you are creating than you may want to separate if the causes are "common" or "special" causes. Then develop a data gathering plan to understand the impact before and after so you can quantify the impact you create in solving the problem.
Some statistical tools to look at would be, Pareto charting, Hypothesis testing, Regression analysis, Process capability etc...
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Stefan van Emden
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5Why versus 5W2H
5 Why and 5W2H are really something totally differ (...)
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sirelkhatim ibrahim nugud
Coach, Sudan
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5Why versus 5W2H
In the root cause analysis phase, one tool used is (...)
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James Wasson
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5Why versus 5W2H
The who in the 5W2H is not: "Who caused the (...)
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Gurdeep Singh
Consultant, India
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5W versus 5W2H
In complete diagnosis and fixing of the problem in (...)
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Winter
Netherlands
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D2 Phase in 8D Problem Solving: Describe the Problem AND the Deviation
Note that in the D2 phase, the better the problem (...)
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Jaap de Jonge
Editor, Netherlands
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D2: Describe the Problem and the Deviation
Thanks for bringing up this valuable tip!
In the (...)
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