8D Problem Solving : D2 Phase (Describing the Problem)

8D Problem Solving (Eight Disciplines)
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8D Problem Solving (Eight Disciplines) > Best Practices > 8D Problem Solving : D2 Phase (Describing the Problem)

8D Problem Solving : D2 Phase (Describing the Problem)
sirelkhatim ibrahim nugud, Coach, Sudan, Member
When we are searching for the problem root cause, as far as I know from previous knowledge, we should avoid asking: who? Because the intention is not to blame people, but to fix the system. (...) Read more? Sign up for free

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  8D and 5Why
Antonio J. Garcia, Spain, Member
  If root cause is not very obvious, use the 5 whys is a good method.

  8D Training
Leo Duron
  For training in 8D it's always better to work on real problems from the factory floor, rather than hypothetical problems with a known resolution.

  8D Problem Solving
Robert Napoletano, Manager, United States, Member
  I use the "5 Whys" at every step. Even if you think you have reached a good conclusion you should continue to ask why. At the end you need to know why this is the right conclusion. I even ask why for the team members to make sure I have the best possible group to solve the problem.

  8D's & 5Why's
John Muka, Consultant, Australia, Member
  The use of 5 Why's or 8D will ultimately give you the list of key root causes to eliminate or minimise the impact of the problem.
However if you really want to quantify the level improvement effort and measure the impact you are creating than you may want to separate if the causes are "common" or "special" causes. Then develop a data gathering plan to understand the impact before and after so you can quantify the impact you create in solving the problem.
Some statistical tools to look at would be, Pareto charting, Hypothesis testing, Regression analysis, Process capability etc...

  5Why versus 5W2H
Stefan van Emden
  (...)

  5Why versus 5W2H
sirelkhatim ibrahim nugud, Coach, Sudan, Member
  (...)

  5Why versus 5W2H
James Wasson
  (...)

  5W versus 5W2H
Gurdeep Singh, Consultant, India, Member
  (...)


  D2: Describe the Problem and the Deviation
Jaap de Jonge, Editor, Netherlands
  (...)

   
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8D Problem Solving (Eight Disciplines)
Summary
Forum
🔥How Does One Prevent Recurrence of a Problem?
Add a D0 phase to 8D Problem Solving
Difference Between 8D and 6 Sigma? And Commonalities?
Best Practices
🥇Using the 5 Whys in 8D
8D Problem Solving : D2 Phase (Describing the Problem)
🥉8D Forms and Programs
Emergency Response Action (ERA) in Global 8D D0
8D Problem Solving Examples
D6 is Redundant and Add Judgement at D5
What Is, What is Not
Is there a 9th D in 8D Problem Solving?
Why is Structured Problem Solving Taking Too Long?
Does 8D Problem Solving Work with 3rd Party?
Should D1 and D2 Be Changed?
The Key to Intelligent Solving
8D = Closed Loop Process


8D Problem Solving (Eight Disciplines)
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