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8D Problem Solving : D2 Phase (Describing the Problem)
sirelkhatim ibrahim nugud, Coach, Sudan, Member
When we are searching for the problem root cause, as far as I know from previous knowledge, we should avoid asking: who?
Because the intention is not to blame people, but to fix the system.
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8D and 5Why
Antonio J. Garcia, Spain, Member If root cause is not very obvious, use the 5 whys is a good method.
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8D Training
Leo Duron For training in 8D it's always better to work on real problems from the factory floor, rather than hypothetical problems with a known resolution.
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