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Why is Structured Problem Solving Taking Too Long?
John Sharpe, United Kingdom, Member
Is anyone aware of any research that has been conducted on 'Why does problem resolution take longer than desired'? I am trying to find empirical research for my MSc dissertation, unfortunately with little success, so far.
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Problem Solving
John Meiling, Student (University), Sweden, Member Please contact me, I am doing research in related area. Maybe I can help if I know a little more. Regards.
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Structured Problem Solving is a Must
George Smith, Manager, United States, Member It is imperative in this fast paced environment to solve problems and solve them for good. Only a structured method will get to the real root cause instead of an empirical root cause. I have seen too much shot-gun approach and treating the symptom and not the cause. This results in the problem returning. Customers are impatient with defects. These problems show as high warranty, scrap and complaints. The cost is very high in dealing with them. The message here is instead of focusing on doing problem solving fast, focus on doing it right and doing it once. That way you will not spend time on solving the same problem again when it comes back. Which it will if you sacrifice accuracy for speed.
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