Why is Structured Problem Solving Taking Too Long?

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8D Problem Solving (Eight Disciplines) > Forum > Why is Structured Problem Solving Taking Too Long?

Why is Structured Problem Solving Taking Too Long?
John Sharpe, United Kingdom, Member
Is anyone aware of any research that has been conducted on 'Why does problem resolution take longer than desired'? I am trying to find empirical research for my MSc dissertation, unfortunately with little success, so far.

Problem Solving
John Meiling, Student (University), Sweden, Member
Please contact me, I am doing research in related area. Maybe I can help if I know a little more. Regards.

Structured Problem Solving is a Must
George Smith, Manager, United States, Member
It is imperative in this fast paced environment to solve problems and solve them for good. Only a structured method will get to the real root cause instead of an empirical root cause. I have seen too much shot-gun approach and treating the symptom and not the cause. This results in the problem returning. Customers are impatient with defects. These problems show as high warranty, scrap and complaints. The cost is very high in dealing with them. The message here is instead of focusing on doing problem solving fast, focus on doing it right and doing it once. That way you will not spend time on solving the same problem again when it comes back. Which it will if you sacrifice accuracy for speed.

Why Does Problem Resolutions..
james, Entrepreneur, Puerto Rico, Member
I think you should rephrase your questions in the questionnaire; also interview separately managers, employees and owners... Try to ask as about their knowledege and do not suggest / assume there is a problem in their business... Success to you.

Why Does Structured Problem Solving Taking Too Long
Rajendran K, Management Consultant, India, Member
Sufficient data collection not done.

Why Structured Problem Solving does NOT take long!
Ondrej Durej, Management Consultant, Slovakia, Member
Structured problem solving SEEMS to take long, sometimes it takes very long, but at the end it is much shorter than any other way (i.e. unstructured way) of problem solving. In my opinion, @George Smith is absolutely right. Incorrectly solved problems are recurring so then you deal with the problem over and over again. You repeatedly solve the same problem. The total solution time and cost is the sum of all partial times and costs.

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