Manager in Conflict with Top Management...

Conflict Between Lower, Middle and Top Management
Jorge Garrido, Director, Mexico, Member

Top managers in most cases never work on the floor. And even if they did, they forget what they learned at the shop floor.
So indeed normally the one that knows better how things can be improved is the people from the shop but sometimes they are not able to express the situations.
So we need to help them to describe them in a better way, to do diagrams or lay-outs in an easy way that everybody is able to understand (A3 form, lean culture).
In this way you will empower your people to make decisions, and you can reduce the need for managers.

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Tito Rafael Hidalgo Barcia, Strategy Consultant, Ecuador, Member

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Javier Elenes, Business Consultant, Mexico, Member

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