Manager in Conflict with Top Management...

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Manager in Conflict with Top Management...
Amar Deep Seetohul, Manager, Mauritius, Member

Conflicts occur regularly in almost all organisations. Managers having a conflict with top management normally have to accept the decision and command of top management. But quite often, the lower/middle manager may actually be right as he is the one who is conversant with the intricacies of the shop floor, not top management... (...) Read more? Sign up for free
 

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Conflict Between Lower, Middle and Top Management
Jorge Garrido, Director, Mexico, Member

Top managers in most cases never work on the floor. And even if they did, they forget what they learned at the shop floor.
So indeed normally the one that knows better how things can be improved is the people from the shop but sometimes they are not able to express the situations.
So we need to help them to describe them in a better way, to do diagrams or lay-outs in an easy way that everybody is able to understand (A3 form, lean culture).
In this way you will empower your people to make decisions, and you can reduce the need for managers.
 

 
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