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Fayol's Management Roles
Nitin Pathak, Manager, India, Member
Fayol mentioned 5 roles (or actions):
1. Prevoyance.
2. To organize.
3. To command.
4. To coordinate.
5. To control.
Apart from these 5 managerial functions or roles in my view:
6. employees plays a crucial role in management excellence. (...) Read more? Sign up for free
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6th Management Role
A.J. Heideman, Management Consultant, Netherlands, Member I agree on this one. There are employees, workers, and empowered employees. There are managers and there are leaders.
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Additional Role of Managers
m.j. moroke, Professor, South Africa, Member I totally agree. Employees are our internal customers, hence it is imperative that we develop them. They will then be empowered to handle challenges including external customers complaints. This will assist your entity to retain your customers and have a competitive edge as it is very difficult and costly to recruit new customers.
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