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sadegh, Iran
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EFQM Excellence Approach?
What is the excellence approach in the efqm criteria?
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Moe, UAE
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Response
Sorry, but the sense I made out of thise question was whether the EFQM model followed any approach.
The EFQM is not an organisation with policies and procedures and strategic goals. It is just a framework, which the article above discribed as "non-prescriptive". It does not teach "How to do things" but rather "what to do". So, this question does not really apply on a model or a framework.
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Misbah Mokaddem
Management Consultant, Lebanon
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EFQM versus CAF - Two TQM Approaches
Having used both methodologies based on the same framework I found that:
- Compared to Malcolm Baldrige framework they cover the lack of society results dimension.
- Compared to each other Common Assessment Framework (CAF) gathered since more than 10 years a lot of comparative data in the European public sector.
I am using a full Arabized CAF tool.
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Osama Kamal
Management Consultant, Egypt
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Try HEQMA also Helps
@Misbah Mokaddem: Contact me or read my book The Holistic Egyptian Quality Management Approach: HEQMA, to find out about...
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