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EFQM Excellence Approach?
sadegh, Iran
What is the excellence approach in the efqm criteria?
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ResponseMoe, UAE Sorry, but the sense I made out of thise question was whether the EFQM model followed any approach.
The EFQM is not an organisation with policies and procedures and strategic goals. It is just a framework, which the article above discribed as "non-prescriptive". It does not teach "How to do things" but rather "what to do". So, this question does not really apply on a model or a framework. |
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EFQM Versus CAF - Two TQM ApproachesMisbah Mokaddem, Management Consultant, Lebanon Having used both methodologies based on the same framework I found that:
- Compared to Malcolm Baldrige framework they cover the lack of society results dimension.
- Compared to each other CAF gathered since more than 10 years a lot of comparative data in the European public sector.
I am using a full Arabized CAF tool. |
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Special Interest Group Leader
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More on EFQM
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, to find out about the 88 criteria of HEQMA.