EFQM Excellence Approach?
What is the excellence approach in the efqm criteria?
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Moe, UAE
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Response
Sorry, but the sense I made out of thise question was whether the EFQM model followed any approach.
The EFQM is not an organisation with policies and procedures and strategic goals. It is just a framework, which the article above discribed as "non-prescriptive". It does not teach "How to do things" but rather "what to do". So, this question does not really apply on a model or a framework.
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