Common Assessment Framework (CAF)

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EFQM > Forum > Common Assessment Framework (CAF)

Common Assessment Framework (CAF)
Markku Komulainen, Manager, Finland, Member

The CAF is offered as a tool to assist public sector organisations across Europe to use quality management techniques to improve performance. The CAF provides a simple, easy-to-use framework, which is suitable for a self-assessment of public sector organisations. The CAF has four main purposes: 1. To capture the unique features of public sector organisations. 2. To serve as a tool for public administrators who want to improve the performance of their organisation. 3. To act as a "bridge" across the various models used in quality management. 4. To facilitate benchmarking* between public sector organisations. (...) Read more? Sign up for free
 

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