All about EFQM
Learn from colleagues and experts
Join now. Completely free.
Log in
In the forum section you will find recent discussions within this knowledge area.
|
Common Assessment Framework (CAF)
Markku Komulainen, Manager, Finland, Member
The CAF is offered as a tool to assist public sector organisations across Europe to use quality management techniques to improve performance.
The CAF provides a simple, easy-to-use framework, which is suitable for a self-assessment of public sector organisations.
The CAF has four main purposes:
1. To capture the unique features of public sector organisations.
2. To serve as a tool for public administrators who want to improve the performance of their organisation.
3. To act as a "bridge" across the various models used in quality management.
4. To facilitate benchmarking* between public sector organisations....
|
|
|
|
|
|
Special Interest Group Leader
|
|
|
EFQM
|
|
|
|
|
|
|
|
