Cross-cultural Training Techniques Avoiding Expat Failure
Genevieve Northup, Editor, Germany, Premium Member
48 percent of expats leave foreign posts early because of poor job performance and 37 percent return prematurely because they or their family members are unable to acclimatize in different cultures (Insch and Daniels as cited in Kreitner, 2009, p.106).
A contributing factor to a failure to perform well on a foreign assignment is a LACK OF CULTURAL INTELLIGENCE to work with local nationals, as well as CULTURE SHOCK. As defined by Kreitner, culture shock is “negative feelings” resulting from the incongruence between “expectations and reality” (p.105). Despite these statistics, most firms do not have any sort of cross-cultural training program for employees working in diverse environments and foreign countries (p.108).
A number of cross-cultural training techniques can be employed by firms to reduce culture shock and prevent expat failures (p.107):
- DOCUMENTARY PROGRAMS: Films that provide highlights of the host nation.
- CULTURAL ASSIMILA...