Moving Cultural Intelligence to Practice

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Cultural Intelligence > Forum > Moving Cultural Intelligence to Practice

Moving Cultural Intelligence to Practice
jeffrey wallk, Business Consultant, United States, Member
There's a plenty of thought leadership and unique perspectives in this cultural intelligence form discussions at 12manage. Who is interested in collaborating on moving some of them into practice? Here are just 3 suggested scenarios (use cases) where we might get started:
Scenario 1: Anyone involved in negotiations should possess a certified score of what? (combined quotient of?). It might be interesting to assess these metrics for all parties involved in negotiations (of any kind) to see what blended measure assures the best results (for all parties).
Scenario 2: Assess the blended measure for educators / teachers. Only a few possess the talent to teach... Most are merely qualified to educate... Part of the quotient here may also include additional measures associated with Lateral Thinking (creative quotient).
Scenario 3: Base general elections on leaders with a minimum (certified) quotient of of intelligence so as not to simply rely upon a degree in law or experience in public service.
 

 
Cultural Intelligence Scale (CQS) Questionnaire
Anonymous
The Cultural Intelligence Scale (CQS) is aimed to measure individual ability to understand, act and manage effectively in culturally diverse settings.
Use of this scale granted to academic researchers for research purposes only, otherwise, contact culturalq.com.
Read each statement and select the response that best describes your capabilities. Select the answer that BEST describes you AS YOU REALLY ARE (1 = strongly disagree; 7 = strongly agree)

Questionnaire items

METACOGNITIVE CQ
MC1 I am conscious of the cultural knowledge I use when interacting with people with different cultural backgrounds.
MC2 I adjust my cultural knowledge as I interact with people from a culture that is unfamiliar to me.
MC3 I am conscious of the cultural knowledge I apply to cross-cultural interactions.
MC4 I check the accuracy of my cultural knowledge as I interact with people from different cultures.

COGNITIVE CQ
COG1 I know the legal and economic systems of other cultures.
COG2 I know the rules (e.g., vocabulary, grammar) of other languages.
COG3 I know the cultural values and religious beliefs of other cultures.
COG4 I know the marriage systems of other cultures.
COG5 I know the arts and crafts of other cultures.
COG6 I know the rules for expressing nonverbal behaviors in other cultures.

MOTIVATIONAL CQ
MOT1 I enjoy interacting with people from different cultures.
MOT2 I am confident that I can socialize with locals in a culture that is unfamiliar to me.
MOT3 I am sure I can deal with the stresses of adjusting to a culture that is new to me.
MOT4 I enjoy living in cultures that are unfamiliar to me.
MOT5 I am confident that I can get accustomed to the shopping conditions in a different culture.

BEHAVIORAL CQ
BEH1 I change my verbal behavior (e.g., accent, tone) when a cross-cultural interaction requires it.
BEH2 I use pause and silence differently to suit different cross-cultural situations.
BEH3 I vary the rate of my speaking when a cross-cultural situation requires it.
BEH4 I change my nonverbal behavior when a cross-cultural situation requires it.
BEH5 I alter my facial expressions when a cross-cultural interaction requires it.

Reference: Ang, L. Van Dyne, C.S.K. Koh, K.Y. Ng, K.J. Templer, C. Tay, et al. "Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance", Management and Organization Review, 3 (3) (2007), pp. 335371.
 

     
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