The Relationship of Cultural Intelligence (CQ) with IQ and EQ

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Cultural Intelligence > Forum > The Relationship of Cultural Intelligence (CQ) with IQ and EQ

The Relationship of Cultural Intelligence (CQ) with IQ and EQ
Anneke Zwart, Student (University), Netherlands, Moderator
Personal characteristics - such as cognitive ability and emotional intelligence - facilitate the process of acquiring particular types of information. But when you're working in an international or intercultural environment, these two characteristics are not sufficient. In such circumstances Cultural Intelligence (CQ) is needed as well.
In fact, CQ can have a reinforcing effect on both your cognitive abilities and your EQ. How?
- Cognitive abilities. These include the ability to solve problems, to explain and think in an abstract way so that certain types of information can be processed accurately.
However, there is one specific important weakness if CQ is not present simultaneously: cognitive abilities do not entail the ability to process inter personally important information (information out of social interactions, especially among different cultures). For that CQ is required.
- Emotional Intelligence (EQ). Includes the ability to assess one’s or someone else's emotions and to appropriately respond to these emotions.
However, this does not mean that a person with a high EQ is able to familiarize with persons with cultural-specific systems of emotional expressions. Although there certainly are emotions that are universally the same, there are also differences in emotional expressions across cultures. These cultural specific differences in emotional expression lead to the challenge of accurately recognizing emotions across cultural borders, which requires a certain level of CQ.
Source: Imai, L. and M.J. Gelfand (2010) “ The culturally intelligent negotiator: The impact of cultural intelligence (CQ) on negotiation sequences and outcomes” Journal of Organizational Behavior and Human Decision Processes Vol. 112, Issue 2
 

 
(When) Cultural Intelligence is Needed
Joanne Filancia, Student (Other), Denmark, Member
I wholeheartedly agree. CQ requires that you process information both cognitively and emotionally with a particular awareness and understanding of one's own biases.
 

 
Cross-cultural Studies and Cultural Intelligence
Metin , Student (MBA), Turkey, Member
The way you describe CQ is well constructed.
Since the world is getting smaller, as a natural consequence of increasing international commerce and globalization, these kind of concepts in cross cultural studies will be more important. Thank you for sharing this introduction.
 

 
Diversification
Eyal Policar, Entrepreneur, Israel, Member
Perfect.. Well said.. Culture is about understanding diversification and that entails CQ. By the way isn't the acronym for emotional intelligence - EI?
 

 
Cross Cultural Communications
Bill Johnson, United States, Member
I was assigned to The Netherlands twice for three years each time. The second time I was assigned as an Exchange soldier to the Dutch army. I taught Cultural Awareness to Dutch soldiers, amongst other subjects. The Dutch army uses a tool called "DiSC" to help understand each others' learning, teaching, and communicating preferences. I adapted that program to help understand and mitigate cultural differences between myself and my Dutch students. Small differences of understanding make a huge impact on communicating and relating with each other.
 

 
Personality Includes All Qs
swamy, Professor, India, Member
A good thought!, congrats!
Ultimately it tells about the personality that you look for when solving any problem, either it be business, family, governance, army, teaching, what so ever, these traits are jumbling intangible assets of a person.
Adding to it, P= IQ + EQ + CQ + LQ + EtQ + ... you may add some more if you think so...
LQ you may refer to Logical Quotient and with EtQ I mean Ethical Quotient that certainly is a required intangible asset of the personality as well...
More than all these, 'Common Sense' is also needed. Don't you think common sense is important to understand and interact and communicate with the people around us who are the team members for common goal and sustainability?
 

 
Cultural Intelligence in EQ and IQ
Charles Alter, Consultant, United States, Member
Very interesting discussion about adding Cultural Intelligence to the better understood realms of IQ and Emotional Intelligence.
Personally, I believe that anyone with a high EQ is able to adapt much better in cross cultural environments. Please remember that this does not necessarily mean international situations, since there are many different cultures present in most countries, particularly in the United States, where I live. Cultural sensitivity is critical to work anywhere these days.
 

 
Cultural Intelligence versus Emotional Intelligence
antonio esquivias villalobos, Teacher, Spain, Member
Muy interesante y clara la afirmación. Sin embargo siempre me he preguntado si la EQ es intercultural o no. Desde luego hay muchos aspectos de la expresión de emociones que es cultural. Sin embargo las emociones básicas son los elementos centrales de un lenguaje que es intercultural, es decir de una forma de expresión comun a la raza humana (y no solo también los mamíferos superiores expresan emociones similares: alegría, miedo, enfado, etc.). Seguramente no vamos a ser capaces de deslindar ambos campos: el cultural y el perteneciente al lenguaje común, porque se dan simultaneamente y seguramente uno no puede darse sin el otro.
Gracias de nuevo por la aportación.
Antonio Esquivias. Instituto Superior de Inteligencia Emocional.
Very interesting and clear affirmation. But I've always wondered whether the EQ is intercultural or not. Of course there are many aspects of the expression of emotions that are cultural. However the basic emotions are the core elements of a language that is intercultural, ie a form of expression common to the human race (and not just us, also higher mammals express similar emotions: joy, fear, anger, etc.). Surely we will not be able to distinguish the two fields: cultural belonging and common language, because they are given simultaneously and certainly one can not exist without the other.
Thanks again for the comment.
 

 
IQ, EQ and CQ; a Symbiotic Relationship
richard lopez, Student (University), United States, Member
An interesting topic. I have not considered CQ as a separate intelligence compared to IQ or EQ which both have been critically researched resulting in contrasting abilities but are more valuable in a symbiotic relationship. I would like to learn more about the research in CQ.
 

 
EQ, CQ and Cultural Awareness
Alejandro Torres, Management Consultant, Colombia, Member
Indeed the issue here is that EQ should not be used in any human interaction regardless of geographic-cultural differences. There is a tool developed by Hofstede (5D Model - Culture GPS) where he argues that in fact there are 5 different variables to consider when dealing among different cultures. Power distance, masculinity, uncertainty avoidance, long term orientation and individualism...
These variables are the ones to be taken into account to be aware and behave wisely in different cultural arenas...
 

 
Communications, Media, Cross-Cultural @ Ethics Major Studies
deborah rodriguez, Student (University), United States, Member
I am a student of life and an academic professional in communication studies where multi-cultural relationships are a mainstay and required area of study across the degree plan. It is part of mainstream business and global interactions on all levels now.
It needs to be incorporated in almost every major degree plan as a standard requirement of core curriculum, along with some other updated changes to the traditional classification of Arts and/or Sciences as the only all-inclusives to every major study taught as a standard.
I agree with the statement that those with a higher level of intelligence and common sense are more capable of adapting, interacting, and knowing the proper protocol as needed in any given situation.
By living in environments that are multi-culturally diverse, as we grow up, does a great deal of acclimating people to the real world too. Learning about others and in our surroundings, instead of judging others, for the differences is a great asset. Great post.
 

 
Understanding Culture
sam katz, United States, Member
Cognitive Intell = the ability/skill to "think" through a problem/situation
Emotional Intell = the ability/skill to "rationally" behave or act through a problem/situation
Culture = the Values, Ethics, Vision, Goals, and Purpose that is to be omnipotent of an organization.
GREED: Is kryptonite to all the above.
 

 
Is Cultural Intelligence a Separate Subsystem of Kaheman´s System 1?
karl writer, Director, Russian Federation, Member
In the book "Thinking: fast and slow" Daniel Kahneman wrote. We will take this division of system of intelligence into such two subsystems as a basis and we will see that the fast subsystem (System 1) is a Emotional intelligence (EQ). And the slow subsystem (System 2) is a rational intelligence (IQ). For completeness of the description we will include in EQ subsystem reflexes, skills, a habit and heuristics.
In above classification, we have an opportunity to consider CQ as part of EQ as result of its heuristics work. If however heuristics doesn't suffice for the description of INTERCULTURAL ENVIRONMENT, by means of IQ the heuristics comprehension of such phenomena for future will be created.
CQ allocation in a separate subsystem of EQ, has big prospects. We in CrowdIntell (crowdintell-dot-com) work over the phenomenological concept of EI and your researches are very interesting to us.
 

 
Influence of Cultural Quotient on IQ and EQ
kvssiyer, Consultant, India, Member
EQ and IQ have definite influence on the CQ. And likewise CQ also influences the other two.
But with the advancement in IQ and EQ the cultural quotient has become not much of an influence as used to be without the influence of EQ and IQ.
For example the faiths and scriptures which represent the faiths are increasingly becoming boundary less with the clarity of understanding the depths of the faiths and scriptures. Each faith and scripture which they represent talks of wellbeing of society in general and not of a particular sect of people. Once this truth is clear and people are convinced of this, culture becomes of no concern as all the faiths and cultures converge into a common culture with acceptance of others.
 

 
Interaction between IQ, EQ and CQ
vincenzo de vera, Manager, Italy, Member
All Qs interact with one another in a very personal and often unpredictable way.
And surely where CQ takes a rather dominant position is in relationships between people of very different cultures. In this case CQ can really make the difference.
 

 
Cultural Intelligence Elements
Maryam Bidmeshgipour, Student (Other), Malaysia, Member
@Bill Johnson: Thanks for sharing your experience. Will you explain more on DiSC? I'm more into finding the CQ elements and I hope your experience guides me. Thanks.
 

 
Cultural Elements
Maryam Bidmeshgipour, Student (Other), Malaysia, Member
@Alejandro Torres: Thanks for your comments. I feel it's time we add additional elements to Hofstede's work, while respecting to his fruitful contributions.
I can mention of global perceiveness.
 

 
Phenomenological Concept of Emotional Intelligence
karl writer, Director, Russian Federation, Member
In many respects it is a terminology question. If emotional intelligence is taken and understood narrowly as the ability to adequately understand emotions, then it is necessary to think out the kind of intelligence on each kind of communications - cultural CQ, social SQ, sports SpQ and so on.
Paul Ekman (Paul Ekman Group) discussed with Dalai Lama whether empathy is an emotion or not. They have not come to a consent.
If we accept that EQ is the fast system by Kahneman, and IQ is the slow system, all falls into place. It is necessary to remember still that EQ and IQ are two subsystems of the one intelligence which operate and develop asynchronously and both serving as a way of adaptation to environment.
It is a Geodakjan's principle which in connection with EQ and IQ allows to formulate the phenomenological concept of Emotional Intelligence (more detailed in crowdintell.com).
 

 
Cultural Intelligence Feedback
De Monte, Canada, Member
Agree, with a proviso/assumption/presumption. The management risk, issue and concern is commitment.
Then, are employees willing and able to apply the principles from all the interacting cultures? This can be difficult. The basic human drives are fear and love. Therefore, theoretically and practically, kindness (voice), respect (comfort distance) and helpfulness (a hand), with a smile (for non-aggression) may go a long way to achieving CQ, EQ... XQ.
After that, clear written procedures, policies and systems of communication should go a long way to making a joyful and contented work force within any organization. It is an ideal.
 

 
Norming and C-E-I Quing
Vincent Miholic, Manager, United States, Member
Always illustrative to return to classic definitions: The study of our own lives and ways of thinking..., culture is a form of communication (Edward. T. Hall, The Silent Language, 1981); Revealed in what people do (Enrique Henry Tureba).
And, with respect transforming environments, be it flatting hierarchies, building relationships, or openly examining what passes as an accepted standard, it's always useful to remember Cornel West's admonition: "a revolt against this sense of having to 'fit in'.
 

 
Fertile Ground for Deep Research
Onyangore Peter Ogendi, Teacher, Kenya, Member
This is a well thought and fertile ground for further research. When one has a strong EQ I believe that person is better equiped to deal with cultural issues because he can relate with people of different cultural backgrounds in a better way than one with strong IQ, simply because EQ signifies a person who's well placed to accept any cultural differences.
So I don't see any major differences between EQ and CQ. But it's food for thought for researchers to research.
 

 
Phenomenological Concept of Emotional Intelligence
deborah rodriguez, Student (University), United States, Member
@Karl Writer: I can appreciate your post on the value of empathy and whether it is classified as an emotion. I would like to add that it is very apparent in my country, as well as others from what I have learned and observed of other cultures within the boundaries of America, that empathy or rather the lack of it is a communication problem, and the cause of a lot of miscommunications.
It exists within subculture groups; between males and females, multicultural groups with the differences of nonverbal and verbal signals often misunderstood. If the emotional path is not utilized in communication transactions, the humanity element is missing thus causing false assumptions to be made about the other's intentions and meanings.
You mention the fact that EQ and IQ are 2 subsets of one all-inclusive intelligence, I agree with this very much. I agree that there is many facets to the communication process on any level.
 

 
CQ is a Separate Intelligence from IQ and EQ
karl writer, Director, Russian Federation, Member
The brain can process information rapidly (instincts, reflexes, emotions) or slowly (thinking, learning and logical problems).
Daniel Kahneman calls these two systems of intelligence - fast and slow:
- When information is received and processed quickly, we can assume that this works via our emotional intelligence (EQ).
- When information is processed slowly - it's working via our rational intelligence (IQ).
If we now examine how cultural intelligence (CQ) works, you can't help but notice that it works both as a fast system in the case of a familiar culture, but works as a slow system in case of an unusual culture that should first be understood and accepted.
From this we can conclude that cultural intelligence is an independent system and a separate form of intelligence.
 

 
Cultural Intelligence and RESPECT
Gregory Johnson, Coach, United States, Premium Member
CQ is an interesting and long overdue topical area in need of more value added public and private discussions.
Cultural Intelligence has been an issue since the beginning of time and has been the source conflicts of various degrees for thousands of years. Largely because mankind has held a narcissistic mindset when engaging people that look, speak and ritually behave different from one's own culture. Certainly racism and religion continue to have much to do with a lack of CQ and Respect.
Now we are acknowledging and sometimes promoting the current economic jargon of "Globalization", which has always been present. Due to the economics of culture, organizations have been scrambling to prepare leaders to engage a more global economy. When Thomas Friedman published his text titled, "The World Is Flat", it caused a bit of a stir in our economically based reality, which has a direct impact on our social integration. Prior to Friedman's text there were numerous engagements of Cultural Integration.
 

     
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