What are Quality Circles?

Deming Cycle (PDSA) > Best Practices > What are Quality Circles?

What are Quality Circles?
Luis cupenala, CEO, South Africa, Premium Member
In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
Definition of quality circle:
In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit".
The 2 main strengths of quality circles are:
1. Participating employees can make better suggestions for improving work processes than managers
2. Employees are motivated by their participation
Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and imp...Sign up

Quality Circles Philosophy, Quality Improvement Teams
David Jean-Francois, Owner, France, Member
The background of QC - and a real choice for organizations - is to decide that good decisions can come "...Sign up

Quality Circles based on Continuous Improvement
Md. Shahriar Hussain, Management Consultancy, Bangladesh, Member
QC encourages creativity of one's thought and intelligence. It is a Japanese management form or style and involves people of different level, irrespe...Sign up

Quality Circles should be used more Frequently
Dino, Student (University), United Kingdom, Member
In my opinion, many more organisations should implement quality circles. Even if the company does not engage in manufacturing. Because having decision...Sign up

Quality Circles Require Preceeding Training
Bob Strasser, Canada, Member
The biggest mistake a company can make is starting QC's without adequate training.
Without training, it is better to put up a suggestion box. Sign up

Quality Circles Education
David Jean-Francois, Owner, France, Member
@Bob Strasser: You're right. Education about methods is mandatory; otherwise there is a big risk of problem expressi...Sign up

Quality Circles Give Bottom-up Synergy
Homer Ferguson, United States, Member
@Dino: you and the other responders are spot on. To what you say I add only the synergy of teamwork. Most peo...Sign up

Quality Circles and Market, Suppliers and Enviroment
Antonio Cacheux, Member
The question is: what kind of impact does the QC produce on the market, not only inside organization? How does the QC affect our suppliers and ...Sign up

Quality Circles Can Have a Great Impact
Jack Birnbaum, Consultant, United States, Member
My first contact with quality circles was an introduction while attending Chaminade University of Honolulu in 1974-76, when I was completing final 2 y...Sign up

Quality Circles in Hotel Industry
Louis Norman COX, Management Coach, Consultant, Trainer, Mauritius, Member
I've been training and developing the QC philosophy and practice since 1979. We have called them:
- CTT (Creative Thinking Teams),
-...Sign up

Quality Circles in Education
Jerald, Manager, Member
It was nice to read valuable comments from various industries. I would like to share my experience during an MBA project to evaluate quality in educat...Sign up

Quality Circles for Employee Onboarding
Allemeersch, Interim Manager, Belgium, Member
Next to all input above, it is also a great tool to integrate new associates joining the company. It enhances the learning of the processes and...Sign up

Quality Circles in NGOs
Toperesu, Manager, Zimbabwe, Member
I found QC being a useful tool that can also be used in improving performance and impact of Non-Governmental Organizations, where there is a need f...Sign up

A Disadvantage of Quality Circles
EFFIONG, Student (MBA), Nigeria, Member
The QC is indeed a very important management tool, as it helps the employee to make relevant contributions towards the attainment of an organisation's...Sign up

Everything about Quality Circles is Here...
iranna, Manager, India, Member
Nice details available on this super-site, got detailed advantages of QC circles......Sign up

Quality Circles Concept in Gold Mining
kwapong, Manager, Ghana, Member
The concept is a very effective tool for ensuring continuous improvement in product quality and cost of production. It was effectively used in the lat...Sign up

QC Powerful if Tooled Well
Douwe Slot, Management Consultant, Netherlands, Member
Valuable article and discussion! If the QC is used in parallel with production/delivery processtools, the cost effectiveness increases. Strasse...Sign up

The Power of Quality Circles in Companies
Having had the opportunity to participate in quality circles and to implement them, I can guarantee you that the importance of quality circles ...Sign up

More Information on Implementing Quality Circles in School
Rakhi Mukherjee, Teacher, India, Member
Dear Sir, I am a School Principal and would want to introduce quality circles in my school. I need concrete examples to get it implemented. I believe ...Sign up

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