What are Quality Circles?

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Luis cupenala, CEO, South Africa
In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments. Definition of quality circle: In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit". The 2 main strengths of quality circles are: 1. Participating employees can make better suggestions for improving work processes than managers 2. Employees are motivated by their participation Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and improve employee morale, leading to great (...) Read more? Sign up for free

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  David Jean-Francois, Owner, France

Quality Circles Philosophy, Quality Improvement Teams

The background of QC - and a real choice for organ (...)

  Md. Shahriar Hussain, Management Consultancy, Bangladesh

Quality Circles based on Continuous Improvement

QC encourages creativity of one's thought and inte (...)

  Dino, Student (University), United Kingdom

Quality Circles should be used more Frequently

In my opinion, many more organisations should impl (...)

  Bob Strasser, Canada

Quality Circles Require Preceeding Training

The biggest mistake a company can make is starting (...)

  David Jean-Francois, Owner, France

Quality Circles Education

@: You're right. Education about methods is mandat (...)

  Homer Ferguson, United States

Quality Circles Give Bottom-up Synergy

@: you and the other responders are spot on. To wh (...)

  Antonio Cacheux

Quality Circles and Market, Suppliers and Enviroment

The question is: what kind of impact does the QC p (...)

  Jack Birnbaum

Quality Circles Can Have a Great Impact

My first contact with quality circles was an intro (...)

  Louis Norman COX, Management Coach, Consultant, Trainer, Mauritius

Quality Circles in Hotel Industry

I've been training and developing the QC philosoph (...)

  Jerald, Manager

Quality Circles in Education

It was nice to read valuable comments from various (...)

  Allemeersch, Interim Manager, Belgium

Quality Circles for Employee Onboarding

Next to all input above, it is also a great tool t (...)

  Toperesu, Manager, Zimbabwe

Quality Circles in NGOs

I found QC being a useful tool that can also be us (...)

  EFFIONG, Student (MBA), Nigeria

A Disadvantage of Quality Circles

The QC is indeed a very important management tool, (...)

  iranna, Manager, India

Everything about Quality Circles is Here...

Nice details available on this super-site, got det (...)

  kwapong, Manager, Ghana

Quality Circles Concept in Gold Mining

The concept is a very effective tool for ensuring (...)

  Douwe Slot, Management Consultant, Netherlands

QC Powerful if Tooled Well

Valuable article and discussion! If the QC is used (...)


The Power of Quality Circles in Companies

Having had the opportunity to participate in quali (...)

  Rakhi Mukherjee, Teacher, India

More Information on Implementing Quality Circles in School

Dear Sir, I am a School Principal and would want t (...)

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