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What are Quality Circles?
Luis cupenala, CEO, South Africa, Premium Member
In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
Definition of quality circle:
In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit".
The 2 main strengths of quality circles are:
1. Participating employees can make better suggestions for improving work processes than managers
2. Employees are motivated by their participation
Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and imp...
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Quality Circles based on Continuous Improvement
Md. Shahriar Hussain, Management Consultancy, Bangladesh, Member QC encourages creativity of one's thought and intelligence. It is a Japanese management form or style and involves people of different level, irrespe...
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Quality Circles should be used more Frequently
Dino, Student (University), United Kingdom, Member In my opinion, many more organisations should implement quality circles. Even if the company does not engage in manufacturing. Because having decision...
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Quality Circles Education
David Jean-Francois, Owner, France, Member @ Bob Strasser: You're right. Education about methods is mandatory; otherwise there is a big risk of problem expressi...
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Quality Circles Can Have a Great Impact
Jack Birnbaum, Consultant, United States, Member My first contact with quality circles was an introduction while attending Chaminade University of Honolulu in 1974-76, when I was completing final 2 y...
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Quality Circles in Hotel Industry
Louis Norman COX, Management Coach, Consultant, Trainer, Mauritius, Member I've been training and developing the QC philosophy and practice since 1979. We have called them:
- CTT ( Creative Thinking Teams),
-...
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Quality Circles in Education
Jerald, Manager, Member It was nice to read valuable comments from various industries. I would like to share my experience during an MBA project to evaluate quality in educat...
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Quality Circles for Employee Onboarding
Allemeersch, Interim Manager, Belgium, Member Next to all input above, it is also a great tool to integrate new associates joining the company. It enhances the learning of the processes and...
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Quality Circles in NGOs
Toperesu, Manager, Zimbabwe, Member I found QC being a useful tool that can also be used in improving performance and impact of Non-Governmental Organizations, where there is a need f...
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A Disadvantage of Quality Circles
EFFIONG, Student (MBA), Nigeria, Member The QC is indeed a very important management tool, as it helps the employee to make relevant contributions towards the attainment of an organisation's...
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Quality Circles Concept in Gold Mining
kwapong, Manager, Ghana, Member The concept is a very effective tool for ensuring continuous improvement in product quality and cost of production. It was effectively used in the lat...
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QC Powerful if Tooled Well
Douwe Slot, Management Consultant, Netherlands, Member Valuable article and discussion! If the QC is used in parallel with production/delivery processtools, the cost effectiveness increases. Strasse...
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