What are Quality Circles?


 
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What are Quality Circles?
Luis cupenala, Premium Member
In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
Definition of quality circle:
In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit".
The 2 main strengths of quality circles are:
1. Participating employees can make better suggestions for improving work processes than managers
2. Employees are motivated by their participation
Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and imp... Register
 

 
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@Dino: you and t...
 

 
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I've been training and developing the QC philosoph...
 

 
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Jerald, Member
It was nice to read valuable comments from various...
 

 
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Allemeersch, Member
Next to all input above, it is also a great tool t...
 

 
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Toperesu, Member
I found QC being a useful tool that can also be us...
 

 
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EFFIONG, Member
The QC is indeed a very important management tool,...
 

 
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iranna, Member
Nice details available on this super-site, got det...
 

 
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Douwe Slot, Member
Valuable article and discussion! If the QC is used...
 

 
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LIONEL
Having had the opportunity to participate in quali...
 

 
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Rakhi Mukherjee, Member
Dear Sir, I am a School Principal and would want t...
 

 
 

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