What are Quality Circles?

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What are Quality Circles?
Luis cupenala, CEO, South Africa

In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
Definition of quality circle:
In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit".
The 2 main strengths of quality circles are:
1. Participating employees can make better suggestions for improving work processes than managers
2. Employees are motivated by their participation
Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and imp... Register

Quality Circles Philosophy, Quality Improvement Teams
David Jean-Francois, Owner, France
The background of QC - and a real choice for organ...

Quality Circles based on Continuous Improvement
Md. Shahriar Hussain, Management Consultancy, Bangladesh
QC encourages creativity of one's thought and inte...

Quality Circles should be used more Frequently
Dino, Student (University), United Kingdom
In my opinion, many more organisations should impl...

Quality Circles Require Preceeding Training
Bob Strasser, Canada
The biggest mistake a company can make is starting...

Quality Circles Education
David Jean-Francois, Owner, France
@Bob Strasser: Y...

Quality Circles Give Bottom-up Synergy
Homer Ferguson, Other, United States
@Dino: you and t...

Quality Circles and Market, Suppliers and Enviroment
Antonio Cacheux, Other, México
The question is: what kind of impact does the Q...

Quality Circles Can Have a Great Impact
Jack Birnbaum, Consultant, United States
My first contact with quality circles was an intro...

Quality Circles in Hotel Industry
Louis Norman COX, Management Coach, Consultant, Trainer, Mauritius
I've been training and developing the QC philosoph...

Quality Circles in Education
Jerald, Manager, India
It was nice to read valuable comments from various...

Quality Circles for Employee Onboarding
Allemeersch, Director, Belgium
Next to all input above, it is also a great tool t...

Quality Circles in NGOs
Toperesu, Manager, Zimbabwe
I found QC being a useful tool that can also be us...

A Disadvantage of Quality Circles
EFFIONG, Student (MBA), Nigeria
The QC is indeed a very important management tool,...

Everything about Quality Circles is Here...
iranna, Manager, India
Nice details available on this super-site, got det...

Quality Circles Concept in Gold Mining
kwapong, Manager, Ghana
The concept is a very effective tool for ensuring ...

QC Powerful if Tooled Well
Douwe Slot, Management Consultant, Netherlands
Valuable article and discussion! If the QC is used...

The Power of Quality Circles in Companies
LIONEL, Burkina Faso
Having had the opportunity to participate in quali...

More Information on Implementing Quality Circles in School
Rakhi Mukherjee, Teacher, India
Dear Sir, I am a School Principal and would want t...


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