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What is Total Quality Management? Definitions
Bob Janis
I need the ultimate definition of TQM. Here is my best shot:
Total Quality Management is a management philosophy and methodology that aims to meet and exceed the customer's expectations of products and services through the continuous incremental improvement of processes and a quality-driven culture, vision and leadership style. Please advise.
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TQM Definition
John Chamberlin I'll offer this:
'Total Quality' is defined as - ...  |
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TQM Definition
Huang TQM is the complete commitment to meet typical cus... |
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