Reward Mechanisms and Total Quality Management

12manage is hiring Management/MBA Students!


 
Fourteen Points of Management (Deming) > Forum Log in

Reward Mechanisms and Total Quality Management
Alan
Consider that there can be a significant influence of reward systems on the employee involvement in Total Quality Management, both positive and negative... To establish the right culture for quality, and to motivate your employees to take ownership for quality, you should make quality improvements worthwhile for them. Besides these tangible, financial rewards, you should also offer soft rewards, such as when you publicise successes with the people behind it. Both of these reward types will help to maintain the necessary change impetus.
 

 
Over-rewarding
Katie
Interesting perspective, but I believe too much (or inappropriate levels of) reward actually drive down performance. Publicly recognising or rewarding individuals for anything less than extraordinary levels of work simply serves to drive down the expected norms of achievement.
 

 
Reward Mechanism
Jurgen
Agree with Alan, there is evidence in the corporate world, just analyse the systems used in some of the highest-effective assembly plants like GM-Opel/Eisenach/Germany.
 

 
New Perspective on Management
Nancy
For me these 14 points by Deming are very useful. They have a lot of wisdom in them and sure help me to view managament from a new or different perspective.
 

 
Reward Mechanism and TQM
Stephen Faulkner, Member
@Katie: I agree with not giving unwarranted "pats on the back", but if it took the person going out of their way from their normal routine to find the problem/solution, it may be detrimental not letting the person know that the work was appreciated. Even when perhaps his managers didn't notice it.
 

 
 

  Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  


Special Interest Group Leader

You here


More on Fourteen Points of Management (Deming)
Summary
Forum
Best Practices

Expert Tips

Resources



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2018 12manage - The Executive Fast Track. V14.1 - Last updated: 20-6-2018. All names of their owners.