Reward Mechanisms and Total Quality Management

(Total) Quality Management
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Alan

Reward Mechanisms and Total Quality Management

Consider that there can be a significant influence of reward systems on the employee involvement in Total Quality Management, both positive and negative... To establish the right culture for quality, and to motivate your employees to take ownership for quality, you should make quality improvements worthwhile for them. Besides these tangible, financial rewards, you should also offer soft rewards, such as when you publicise successes with the people behind it. Both of these reward types will help to maintain the necessary change impetus.

  Katie
 

Over-rewarding

Interesting perspective, but I believe too much (or inappropriate levels of) reward actually drive down performance. Publicly recognising or rewarding individuals for anything less than extraordinary levels of work simply serves to drive down the expected norms of achievement.

  Jurgen
 

Reward Mechanism

Agree with Alan, there is evidence in the corporat (...)

  Nancy
 

New Perspective on Management

For me these 14 points by Deming are very useful. (...)

  Stephen Faulkner
Project Manager, United States
 

Reward Mechanism and TQM

@Katie: I agree with not giving unwarranted "pats (...)

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