Quality Management Stages

(Total) Quality Management
Knowledge Center

Forum
Milton, USA

Quality Management Stages

The following stages of quality management are typically distinguished:
  1. Ad hoc
  2. Product oriented
  3. Process oriented
  4. Systematic
  5. Chain oriented
  6. Total Quality Management

  Imre, Australia
 

Quality Management Stages

This looks interesting - do you have a reference source for these stages. It would seem to me that Chain Oriented should precede Systematic...

  KARTHIKEYAN
Manager, India
 

Quality Management Stages

I agree with Mr. Milton, there are 4 stages in Quality Management for the past 100 years history:
- Stage 1. QUALITY BY INSPECTION through inspecting products before delivery.
- Stage2. QUALITY BY CONTROL through operational techniques to make the production process more efficient and to reduce the cost of quality.
- Stage 3. QUALITY BY ASSURANCE through planned and systematic actions to insure that products or service conform to the requirements.
- Stage 4. TOTAL QUALITY MANAGEMENT through incorporating QC/QA activities into a company-wide system aimed at improving customer satisfaction.
The first 2 stages are reactive approaches and the last two are focused on a proactive approach.

 

More on (Total) Quality Management:
Summary
Forum
Limitations of Total Quality Management
👀Quality Management Stages
Significance of Business Partners in Total Quality Management
Total Quality Management vs Taylorism
Quotes on Total Quality Management
The Second Principle of Deming: Quality Philosophy
Why Eliminate Quality Inspection?
Total Quality Management and ISO
🔥TQM at Public Administrations
Dr. Deming's TQM Beliefs
Total Quality Management has to Include Employee Participation
Required Changes in Employee and Managers Roles and Behaviors in TQM
No Quality Improvement Without Measurements
Best Practices
Reward Mechanisms and Total Quality Management
How to Maintain High Quality: 4 Entities
What is Total Quality Management? Definitions
How to Implement Total Quality Management? Implementation Approach for TQM
Measuring Performance without Numerical Quotas
Special Interest Group

Do you have a keen interest in (Total) Quality Management? Become our SIG Leader

(Total) Quality Management
Knowledge Center



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2022 12manage - The Executive Fast Track. V15.8 - Last updated: 28-6-2022. All names of their owners.