Quality Management Stages

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Quality Management Stages
Milton
The following stages of quality management are typically distinguished:
  1. Ad hoc
  2. Product oriented
  3. Process oriented
  4. Systematic
  5. Chain oriented
  6. Total Quality Management
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  Quality Management Stages
Imre
  This looks interesting - do you have a reference source for these stages. It would seem to me that Chain Oriented should precede Systematic...

  Quality Management Stages
KARTHIKEYAN, Manager, India, Premium Member
  I agree with Mr. Milton, there are 4 stages in Quality Management for the past 100 years history:
- Stage 1. QUALITY BY INSPECTION through inspecting products before delivery.
- Stage2. QUALITY BY CONTROL through operational techniques to make the production process more efficient and to reduce the cost of quality.
- Stage 3. QUALITY BY ASSURANCE through planned and systematic actions to insure that products or service conform to the requirements.
- Stage 4. TOTAL QUALITY MANAGEMENT through incorporating QC/QA activities into a company-wide system aimed at improving customer satisfaction.
The first 2 stages are reactive approaches and the last two are focused on a proactive approach.

   
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(Total) Quality Management
Summary
Forum
The Second Principle of Deming: Quality Philosophy
🔥TQM at Public Administrations
Required Changes in Employee and Managers Roles and Behaviors in TQM
Best Practices
🥇Reward Mechanisms and Total Quality Management
🥈How to Maintain High Quality: 4 Entities
🥉How to Implement Total Quality Management? Implementation Approach for TQM
What is Total Quality Management? Definitions
Limitations of Total Quality Management
Quality Management Stages
Significance of Business Partners in Total Quality Management
Total Quality Management vs Taylorism
Quotes on Total Quality Management
Why Eliminate Quality Inspection?
Measuring Performance without Numerical Quotas
Total Quality Management and ISO
Dr. Deming's TQM Beliefs
Total Quality Management has to Include Employee Participation
No Quality Improvement Without Measurements


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