TQM at Public Administrations

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				              TQM at Public Administrations

			                Jan Janssens

			                How does TQM work best for public administrations? Is an adapted TQM required here?

What kind of TQM models are applicable, or is a 'personalized' model necessary?
			            
			                  	TQM for Public Administration: CAF
														
Arnaldo Carbone, Management Consultant, Italy, Premium Member
Hello Jan. I think you are looking for the Common Assessment Framework (CAF).

The CAF is a total quality management (TQM) tool which is inspired ...

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	                              Special Interest Group Leader
	                            
	                            Fourteen Points of Management (Deming)
	                          
	                                Summary
	                                ForumRequired Changes in Employee and Managers Roles and Behaviors in TQM
TQM at Public Administrations
Critical Success Factors for TQM Implementation
Best Practices
Expert Tips
Resources

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