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The Second Principle of Deming: Quality Philosophy
Sokolova Tatiana, Analyst, Russian Federation, Member
I would like to emphasize the second principle of Deming, being a quality PHILOSOPHY, which I think is the most important one to reach quality parameters.
Take for example the Japanese economic growth, that was based on their own beliefs or philosophy... Wasn't it amazing? The achieved high quality in production or services is the best evidence for a good organization and for the right attitude of the people involved in the process. (...) Read more? Sign up for free
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The Second Principle of Deming: Quality Philosophy
P.Ramkumar, Turnaround Manager, India, Member Dear Sokolova, nowadays people are focusing on quality only for the sake of it. But in reality the bottom level of the employees is the primary creator for the meaning of 'quality'.
This quality can be integrated with "productivity, SOPs, specifications, customer satisfaction and self discipline".
Since the word "Quality" describes infinity meaning...
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