Total Quality Management and ISO

 
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Total Quality Management and ISO
Jan Janssens
What is the appreciation of TQM practitioners, who have been applying TQM models such as EFQM, Malcolm Baldrige or CAF, of the latest version of the ISO standard 9004:2009 managing for the sustained success of an organisation? Has it changed your views on the further development of TQM? 		 

 
TQM and ISO
Murty Magda Pane, Member
Many TQM practitioners, especially in the middle l...
  

   

 







 

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