How to Maintain High Quality: 4 Entities

12manage is hiring Management/MBA Students!


 
Fourteen Points of Management (Deming) > Forum Log in

How to Maintain High Quality: 4 Entities
Ibrahim Mendahawi, Member
Four entities should be maintained to have high quality:
1. Service - Maintain high quality services and always look for chances of improvement.
2. Employees - Continuous education, motivation, empowered and space for innovation and new ideas. Recognize and reward excellence.
3. Management - Do customer satisfaction studies and remove the barriers in the work environment to improve the communication.
4. Production - Always maintain the production capability to have high quality of production.
 

 
Maintaining High Quality: Add a 5th Entity
John Vincer, Member
Perhaps - 5. Suppliers should be added as # 5 on the list ~ ensure you have quality suppliers so that the products and services you recieve from them contribute to quality production.
 

 
Maintaining High Quality
ALABI OLUSHOLA, Member
I would like to replace the suppliers with customers (external and internal). Their input has a great impact on the output of an organisation.
 

 
Maintaining High Quality Requires Continuous Monitoring and Audits
ganessan, Member
Ibrahim's five points (including the added 5th one: Suppliers) are good with regard to maintaining high quality.
Continuous monitoring and audits will help continuous improvement of the quality in all areas.
 

 
Maintaining High 'Quality'
ANUJ KUMAR SHRIVASTAVA, Premium Member
Note that 'Quality' is a concept which is always in a mind of a person.
The definition of it changes from person to person and according to requirement.
Hence we can define quality as the "NEED OF THE CUSTOMER AT SOME POINT IN TIME"
I am completely satisfied with the points above.
 

 
 

  Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  


Special Interest Group Leader

You here


More on Fourteen Points of Management (Deming)
Summary
Forum
Best Practices

Expert Tips

Resources



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2018 12manage - The Executive Fast Track. V14.1 - Last updated: 17-6-2018. All names of their owners.