How to Maintain High Quality: 4 Entities

(Total) Quality Management
Knowledge Center

Best Practices
Ibrahim Mendahawi
Manager

How to Maintain High Quality: 4 Entities

Four entities should be maintained to have high quality:
1. Service - Maintain high quality services and always look for chances of improvement.
2. Employees - Continuous education, motivation, empowered and space for innovation and new ideas. Recognize and reward excellence.
3. Management - Do customer satisfaction studies and remove the barriers in the work environment to improve the communication.
4. Production - Always maintain the production capability to have high quality of production.

  John Vincer
Manager, Canada
 

Maintaining High Quality: Add a 5th Entity

Perhaps - 5. Suppliers should be added as # 5 on the list ~ ensure you have quality suppliers so that the products and services you recieve from them contribute to quality production.

  ALABI OLUSHOLA
Management Consultant, Nigeria
 

Maintaining High Quality

I would like to replace the suppliers with customers (external and internal). Their input has a great impact on the output of an organisation.

  ganessan
Business Consultant, India
 

Maintaining High Quality Requires Continuous Monitoring and Audits

Ibrahim's five points (including the added 5th one: Suppliers) are good with regard to maintaining high quality. Contin...

  ANUJ KUMAR SHRIVASTAVA
Manager, India
 

Maintaining High 'Quality'

Note that 'Quality' is a concept which is always in a mind of a person. The definition of it changes from person to per...

 

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👀How to Maintain High Quality: 4 Entities
What is Total Quality Management? Definitions
How to Implement Total Quality Management? Implementation Approach for TQM
Measuring Performance without Numerical Quotas
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