Total Quality Management has to Include Employee Participation

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(Total) Quality Management > Forum > Total Quality Management has to Include Employee Participation

Total Quality Management has to Include Employee Participation
Nwankwo Adaeze Christlene, Student (MBA), Nigeria, Member
The essence of quality is lost in approach by management if the idea does not engage employees and ensure their participation. In deciding the value of quality for the organization, we must understand and ensure that those down who are in constant and direct contact with the customers will feel involved and committed to their organization's level of standard.
 

 
TQM and Employee Participation
Donald LaCombe, Consultant, United States, Member
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Employee Participation Should Be Welcome
ANUJ KUMAR SHRIVASTAVA, Manager, India, Premium Member
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