Total Quality Management vs Taylorism

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Total Quality Management vs Taylorism
Priyalal

Some reviews suggest that TQM is a further development of . Is that the right explanation or did TQM evolve as a totally new concept (originating from Deming)? (...) Read more? Sign up for free
 

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TQM
Chivandi, Lecturer, Zimbabwe, Member

Total Quality Management should include employee participation complimented with customers perspective rather than managements perspective.
Many organizations are profits and production-oriented rather than customer-oriented.
 

         
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