Total Quality Management vs Taylorism

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(Total) Quality Management > Forum > Total Quality Management vs Taylorism

Total Quality Management vs Taylorism
Priyalal, United Arab Emirates, Member
Some reviews suggest that TQM is a further development of Taylor's Scientific Management Theory. Is that the right explanation or did TQM evolve as a totally new concept (originating from Deming)?
 

 
TQM
Chivandi, Lecturer, Zimbabwe, Member
Total Quality Management should include employee participation complimented with customers perspective rather than managements perspective.
Many organizations are profits and production-oriented rather than customer-oriented.
 

   

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