Total Quality Management vs Taylorism


 
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Total Quality Management vs Taylorism
Priyalal, Other, United Arab Emirates

Some reviews suggest that TQM is a further development of Taylor's Scientific Management Theory. Is that the right explanation or did TQM evolve as a totally new concept (originating from Deming)?
 

 
TQM
Chivande, Lecturer, Zimbabwe
Total Quality Management should include employee participation complimented with customers perspective rather than managements perspective.
Many organizations are profits and production-oriented rather than customer-oriented.
 

 











 

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