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Why Eliminate Quality Inspection?
SH Ong, Manager, Taiwan
I think everyone has their own different interpretation of Deming's 14 principles. I believe the only nation who really master and truly understand these principle was Japan. Throughout time, the Japanese developed these principles as today world's most admired management tools - Lean Manufacturing. The ideology behind the 14 principles is having a positive impact on Quality, Cost, & Delivery.
Some people challenge why Dr.Deming suggested to eliminate quality inspection? Because data collection or additional inspection of quality is what end customer want? Why didn't companies build their product with quality in mind in the first place?
Think deeper: Inspection incurs additional touch; every touch incurs additional cost and risk. This is what exactly Lean Manufacturing quotes as "muda" (waste in Japanese).
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Eliminate Final InspectionLee Buan Heng, Manager, Singapore Final inspections do not add value to the quality of a product. Especially defects that cannot be reworked or complicated process. |
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Eliminate Final InspectionWeng Ming, Manager, China What we should achieve is to do things right at first time.
When we arrange staff to spend time to inspect products, we believe what we had done before was not perfect. They should be reworked. |
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More on Fourteen Points of Management (Deming)
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