No Quality Improvement Without Measurements

(Total) Quality Management
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(Total) Quality Management > Best Practices

S Nair
Elimination of measuring the quality, productivity & performance (system + individual) at each and every stage of production or development do not help any business survive long in the market, for sure. Deming's principles are overly people dependent and blame the system when something goes wrong, which might not be true most of the time. This would have probably increased waste, inventory, production/labour costs while significantly lowering the productivity. It probably worked in the 40's and 70's just because nothing else existed. In modern business environments, TQM/TPS principles might be used as a mere reference while embracing the concepts of Six Sigma and LEAN which are more process/data oriented and proven beyond doubt. (...) Read more? Sign up for free

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More on (Total) Quality Management
Summary
Forum
The Second Principle of Deming: Quality Philosophy
🔥TQM at Public Administrations
Required Changes in Employee and Managers Roles and Behaviors in TQM
Best Practices
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What is Total Quality Management? Definitions
Limitations of Total Quality Management
Quality Management Stages
Significance of Business Partners in Total Quality Management
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Quotes on Total Quality Management
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Total Quality Management and ISO
Dr. Deming's TQM Beliefs
Total Quality Management has to Include Employee Participation
No Quality Improvement Without Measurements
Special Interest Group Leader

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