Perfect Definition of Corporate Culture (Uttal, 1983)
In an article in Fortune magazine (Oct. 17, 1983 - pp. 66-72), writer Bro Uttal defined 'corporate culture' as follows:
"A system of 'shared values' (what is important) and 'beliefs' (how things work) that interacts with a company's people, organization structures, and control systems to produce 'behavioral norms' (the way we do things around here)."
Where I come from, that is a pitch-perfect definition.
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John Henry
Project Manager, United States
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Culture, Belief and Values.... Interrelated
I might change the emphasis... A bit
I would say... "The processes, attitudes and interactions of all staff regardless of organizational chart level (universal how things work here) that properly reflects the values and beliefs of the entire organization. I make this change because, values and beliefs (what is important, why it is important, and how we work together) need to undergird the culture. The problem is that often the corporate culture is implemented without regard to the values, and it is fossilized before the values and beliefs are socialized. Changing culture after, is way more difficult than building it from the values and beliefs from the start.
Organizations must lead from their values and beliefs, this must be a large part of the mission of the organization. If the mission statement is tacked on later, it will never reflect the culture... Unless someone changes the culture to be sure it is what is desired.
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