Business Relations in Corporate America

Customer Relationship Management
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Greg G

Business Relations in Corporate America

I dont think many people in business nowadays really know how to have a good "relationship". Let alone with their Customers. In today's marketplace, there are too many distractions and priorities that cast over good relationships. Things like profit, time, technology, egos, and poor social skills seem to get in the way of having good relationships. At least that's the way I see it to be in Corporate America.

  Castle
 

CRM

I agree with Greg. Most of us don't even have time to communicate with colleagues sitting next t us ( except by emai!). Performance Targets mean interface time with individual client is strictly rationed. CRM seems only applicable at the initial stage of relationships , and before renewals of contracts . That is my experience of many businesses here!

  Anna
 

CRM

I agree with you Castle when it comes to big organ (...)

  zhaojin
 

CRM

I think Customer Relations is just one of a few im (...)

  Rechad Nazir
 

CRN

Customer satisfaction goes primarily through the f (...)

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