Customer Service and Product Experience

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Customer Service and Product Experience
Ben Heunes, Lecturer, South Africa

It appears to be a topic that is continuously sidestepped and not really addressed with reference to Banking, and service industries.
Can we get an expert to write us an article on this?

Customer Service and Product Experience
Jaap de Jonge, Editor, Netherlands
Hi Ben, could you please add a reaction and explain a bit further what you are looking for? Perhaps you can give some more background or an example? I will integrate it for you into your original topic to make it stronger and more inviting.
Did you find the center: Customer Experience Management?



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