3 Stages of Customer Service Transformation


 
Customer Relationship Management CRM > Forum Log in

3 Stages of Customer Service Transformation
Jesus Cedeno, Member
Today, marketing and customer relations are very important in business. Some new concepts are born. You can distinguish 3 steps or stages in changing customer service:
Step 1. Customer Service
Step 2. Customer Experience
Step 3. Corporate Community....
 

 















 

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