3 Stages of Customer Service Transformation


 
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3 Stages of Customer Service Transformation
Jesus Cedeno, Business School Marketer, Puerto Rico

Today, marketing and customer relations are very important in business. Some new concepts are born. You can distinguish 3 steps or stages in changing customer service:
Step 1. Customer Service
Step 2. Customer Experience
Step 3. Corporate Community.
 

 















 

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