The student attrition problem has become a major concern for both public and private universities. According to the National Center for Education Statistics (NCES), about 59% of the first-time and full-time students seeking admission in four-year courses finished in 6 years. The graduation rate of females was 61%, only marginally higher than the 56% for males. Raising graduation rates has become a critical issue to be address to insure both student and institutional success.
Many institutions are referring to student data that include: attendance, grade, assignment completion, class participation etc. To help staffs comprehend the pitfalls and intervene early using technology like early warning alert system that is available in many higher education CRM systems.
Many colleges and institutions are experiencing the significance of utilizing technology to improve student experience rather than just managing it to address the gaps. Campus staffs are depending heavily on comprehensive
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