Start CRM with Fixing Fragmented Customer Service Processes

 
Customer Relationship Management CRM > Forum > Start CRM with Fixing Fragmented Customer Service Processes

Start CRM with Fixing Fragmented Customer Service Processes
Majid Khodabakhshi, Management Consultant, Iran, Member
I think advancing customer service for most firms starts with unifying fragmented customer service processes. Only then can you move forward to more advanced CRM approaches....Sign up
 

 
The Cause of Fragmented Customer Service Processes
Jaap de Jonge, Editor, Netherlands
What causes businesses and their customer service to become fragmented?
Business fragmentation happens when processes arenít managed as an integr...Sign up
 

     
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