Relationship with Company or with Employees?

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Customer Relationship Management > Forum > Relationship with Company or with Employees?

Relationship with Company or with Employees?
Eze Bonaventure, Student (Other), United Kingdom, Member
Can a business customer relationship be said to exist between:
- a company and its customers
or is the relationship really between:
- a company's EMPLOYEES and the customers of the firm?
 

 
Direct Relationship of Company with Customers?
Jaap de Jonge, Management Consultant, Netherlands
The answer to your question (if a direct business relationship can be said to exist between a company and its customers?) depends firstly on its background. Is the background legal, communication, marketing, etc? Also who is perceiving the relation matters: the customer, the employee, the management of the firm, etc.
 

 
Relationship of Customers with Company and its Employees
Dr. Sapna Dadwal, Professor, India, Member
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Customer Relationships?
Mary Grace Mabunga, Student (MBA), United Kingdom, Member
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