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Relationship with Company or with Employees?
Eze Bonaventure, Student (Other), United Kingdom, Member
Can a business customer relationship be said to exist between:
- a company and its customers
or is the relationship really between:
- a company's EMPLOYEES and the customers of the firm?
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Direct Relationship of Company with Customers?
Jaap de Jonge, Management Consultant, Netherlands The answer to your question (if a direct business relationship can be said to exist between a company and its customers?) depends firstly on its background. Is the background legal, communication, marketing, etc? Also who is perceiving the relation matters: the customer, the employee, the management of the firm, etc.
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