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Ashwini, India / Delhi
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More CRM Strengths / Benefits
CRM also helps to generate additional revenue from the business on a continuous basis without much additional investment.
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Akintunde Isreal, Nigeria
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CRM Benefits
Customer relation management enables the organization to capture both financial and non financial data to promote and smoothen the functional biz relationship.
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Felix C. Poudeu
Management Consultant, Cameroon
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CRM Benefits
The benefits of using CRM in business are in the urge to:
- Allow to provide better customer service
- Make call centers more efficient
- Make cross-sell of products and up-sell of services more effectively
- Help sales staff close deals faster (short sales cycle)
- Simplify marketing and sales processes
- Discover new customer and ultimately increase customer revenues
- Improve brand financial growth
- Enhance roi, romi, clv, rfm...
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