More CRM Strengths / Benefits

CRM Benefits
Akintunde Isreal, Nigeria
Customer relation management enables the organization to capture both financial and non financial data to promote and smoothen the functional biz relationship.

CRM Benefits
Felix C. Poudeu, Management Consultant, Germany
The benefits of using CRM in business are in the urge to:
- Allow to provide better customer service
- Make call centers more efficient
- Make cross-sell of products and up-sell of services more effectively
- Help sales staff close deals faster (short sales cycle)
- Simplify marketing and sales processes
- Discover new customer and ultimately increase customer revenues
- Improve brand financial growth
- Enhance roi, romi, clv, rfm...