Tool to assess CRM maturity?


 
Customer Relationship Management CRM > Best Practices Log in

Tool to assess CRM maturity?
Curtis
Hi, I am looking for a good tool to assess the level of CRM maturity of a medium-size (for profit) organization. It has to deal with CRM strategy, CRM culture, organization, marketing, various CRM software / systems, etc. Who has something to help me further and is willing to share this?
 

 
CRM maturity
Jan W. Rietdijk
You could analyze the maturity on diverse aspects like motivation, behaviour, management, embedding, direction....Sign up
 

 
CRM Maturity Evaluation
Will
Hello Jan, I think you need to ask a different question. You'd need to evaluate the maturity of the organisation as a customer-centered marketing orga...Sign up
 

 
On How to Assess the Level of CRM Maturity?
Mary Grace Mabunga, Student (MBA), United Kingdom, Member
Hello Curtis, I believe the organisation's culture which should be clearly identified in the mission and vision will help you to create a successful C...Sign up
 

 
 


Special Interest Group Leader

Customer Relationship Management CRM
Summary
Forum

Best Practices
Expert Tips

Resources



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2018 12manage - The Executive Fast Track. V15.0 - Last updated: 17-12-2018. All names of their owners.