Customer Loyalty by Providing a Complete Integrated Solution

Customer Loyalty
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Customer Loyalty > Best Practices > Customer Loyalty by Providing a Complete Integrated Solution

Customer Loyalty by Providing a Complete Integrated Solution
Pankaj Patel
I work in a support organization of a well-known IT company. We believe customer loyalty is created by providing what the customer needs and that also should be a complete package. Customers will stick with a company which provides a complete integrated solution for any business need they want to resolve. One big challenge for the company is to be number 1 in relevant field to get enough customer confidence to justify buying the total solution from a single vendor. If your customer doesn't have this confidence in you, this method might not work. (...) Read more? Sign up for free

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  Providing What the Customer Needs
John Troughton, Sustainable Business Management, Australia, Member
  In the old days, providing what the customer needs was enough (that includes the complete package). In 2010, the company has to ensure the wellbeing of the customer; that the product or service satisfies the health, knowledge, relationship, material and financial requirements.

  Customer Loyalty = Employee Loyalty
Avinash Tavares, Management Consultant, India, Member

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No Idea What is Meant by Customer Loyalty

Customer Loyalty
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