Customer Loyalty is Created via Total Value Chain


 
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Customer Loyalty is Created via Total Value Chain
Vijeshh, India, Member
Customer loyalty is not only related to the service offered. It starts with the process of manufacturing the product to distribution to after services to delivery on time. The value added on each and every stage when recognised by the customer that brings him again to the store....Register
 

 
Customer Loyalty Starts at Shop Floor
Thabo Motsoasele
Customer loyalty is driven by what we say, do and the reaction time to their needs not their problems. Loyalty should begin in our shop floor staff...
 

 
Satisfaction Post-purchase
Sergio Leite, Analyst, Brazil, Member
I agree to Thabo Motsoasele, although there are products that do not require support services or do not depend on how friendly they were sold. ...
 

 















 


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