Customer Loyalty in a Monopoly

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Customer Loyalty in a Monopoly
george amissah, Member
In monopoly, there is no true customer loyalty. This is because the customer has no alternative even if the customer is not satisfied with the service/product. What may be termed loyalty because of repeat purchases is best a false loyalty....

Customer Loyalty in a Monopoly
D P BABU, Member
Customer loyal in monopoly can get a break through...



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