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Service Loyalty Versus Product Loyalty
george amissah, Consultant, Nigeria, Member
Can we differentiate loyalty for services and loyalty for products? Has there been any research to differentiate them?...
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Service Loyalty Versus Product Loyalty
george amissah, Consultant, Nigeria, Member Yes. Service loyalty is about building a relationship as the characters of inseperability and intangibility of services make thew relationship ... |
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Good Loyalty for Products
ika sari, Student (University), Indonesia, Member I think when customers are loyal to a product, it's only because they feel a 'click' to the product quality. So that even though they don't lik... |
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