All about Customer Loyalty
Learn from colleagues and experts
Join now. Now 30 days for free.
Log in
X
Why register?
Welcome to the world's #1 website about management.
- Discover 1000s of knowledge centers.
- Learn from colleagues and experts.
- Share best practices with 1,000,000 members.
- Accelerate your management career.
- Now 30 days for free.
Log in
|
Customer Loyalty is Hard to Earn
John Nobel, Management Consultant, Australia
I reckon the best thing you can hope for is a regular refresh of your product/ services, and repeat purchase because of good customer satisfaction... Loyalty must be earned.
|
|
| |
|
How to Earn the Loyalty?Luis Morales, Teacher, Mexico Loyalty must be earned... Of course, but how can that be done? Maybe surprising the customer continuously with the best service or giving them an added value they never hope for? |
|
| |
|
Customer Loyalty can not be GuarenteedVijeshh, UK Customer loyalty is something which no company can guarantee. Even after exceeding their expectations, this no where guarantees that the customer will be loyal.
I believe, it's the rapport, the relationship you maintain with the customer makes them loyal. If there is any breach in the contract of the relationship then the customer reacts. |
|
| |
Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.
|
|
|
|
|
Special Interest Group Leader
|
|
|
More on Customer Loyalty
|
|
|
|
|
|
|
|
