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Cross Functional Teams Weaknesses
Bernard Ngwenya , Analyst, Zimbabwe
One major weakness I have realised about cross function teams is that they promote individualism when you're using experts as members.
Also they can be particularly difficult to manage if the immediate manager is a ''general'' manager without particular expertise in any of the grouped jobs. The experts are authorities in their fields and obviously for managers without this particular expertise it is hard to determine if the experts are doing their jobs accordingly. They have limited options to verify their claims.
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Weaknesses of Cross-functional Teams : Counter MeasuresPrasun Choudhury, Manager, India The best way to counter such situations is to build a repository of FAQs, Standard Operating Procedures (SOPs) documents and Process Guidelines which can provide a quick overview and thereby prevent monopoly of "experts" without actually delving into too much details. |
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