The Pressure of IT on Leaders and Managers




Crisis Management (Contingency Planning)
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Michael Norris
Director, United States

The Pressure of IT on Leaders and Managers

Recently, some people have shown interest in complicated versus complexity. There are a few differences in the descriptions of the two concepts, but those are few and do not take away from the fact that we live and work in a world that is vastly more challenging to maneuver through than just a decade ago.

At one time it was thought that Information Technology (IT) would reduce the tedium of the activities of daily living and also free up time for increased employee effectiveness and efficiency.
But while most would agree that in several aspects IT has made life simpler, it is also quite possible that many leaders and managers would agree that IT has indeed reduced reflex and response times and thereby places more pressure on them and their staff. The difficulty extends to the fact that clients, workers and managers can contact the firm and can be contacted 24/7/365. We rarely have a real day off. Constant connectivity never allows one to get away from work.

IT assisted in the development of Artificial Intelligence (AI) which is increasing the complexity of our world due to the multitude of organizational and environmental interactions that their use creates. IT and AI create problems that are very hard to predict and can cause a gamut of unpredictable organizational damage. AI introduces a level of interdependency between organizational divisions, branches, departments, and offices which makes predictability of outcomes of plans and problem and solutions far less accurate than in a less complicated environment. Problems can no longer be broken down into simple base parts that allows an arrival at readily available solutions in a linear and predictable way (methodology).
While IT and AI allow for instant communication and information transfer, the amount of information transmitted in a short period of time can be difficult to sort through and verify. In addition, IT and AI can introduce self-directed changes in a system causing a further perplexity of the multiplicity of issues that leaders must contend with. On top of that, in complexity information rapidly becomes outdated. This leads to incident planning and operational actions that end up behind the power curve, reducing their effectiveness or rendering the plans and actions to essentially useless wasting time, resources.
There are dozens of theoretical approaches to handling issues and crises. What I am interested in are real-world solutions that have been utilized to handle issues and crises in such circumstances. Is there anyone who has been involved in an (organizational) crisis in a complex environment? If so, please comment and explain how you gathered intelligence, formulated a plan, and carried out reliable operations in such complex environment to bring a difficult issue to a conclusion.
 

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1
Mrs. Sayran Ghafuri
Coach, Iraq
 

The Pressure of IT on Leaders and Managers

I think that the solution to the problem is to design an application that represents the organizatio... Sign up

 
1
Anonymous
 

Solution with a Problem

@Mrs.Sayran Ghafuri: The expressed solution seems even more complicated than the stated problem. The... Sign up

 
1
Mrs. Sayran Ghafuri
Coach, Iraq
 

Reply to 'Solution with a Problem' (Anonymous)

@Anonymous: Since regulation is the scope of supervision with all it contains of powers, responsibil... Sign up

 
0
John Henry
Project Manager, United States
 

'IT' can not Force Change

IT is essentially a tool, like a hammer. It is useful for the tasks it was created to perform, It ma... Sign up

 
3
Jaap de Jonge
Editor, Netherlands
 

Complex IT Systems and AI are no Longer Like a Hammer

In the past we could perhaps say that a simple IT system like a spreadsheet was "just a tool". But t... Sign up

 
1
John Henry
Project Manager, United States
 

Machines do not Decide.... They Calculate

Machines can not take over, you have the switch in your hand. AI is functionally still a spreadsheet... Sign up

 
0
Michael Norris
Director, United States
 

Clarification of the Intent of the Original Post

Thanks to all for responding. I find the variety of answers interesting and each of them has somethi... Sign up

 
0
Michael Norris
Director, United States
 

Thanks Jaap

@Jaap de Jonge: Your comments are right on target. Perhaps I was not clear in the presentation of my... Sign up

 
1
Tendekai Dzinamarira
Manager, Zimbabwe
 

AI in Employment and Legal Risk

Although AI technology is increasingly being adopted by employers in their employment processes, its... Sign up

   

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Michael Norris
Director

Crisis Management (Contingency Planning)
Knowledge Center



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