Common Errors Leaders Make during Crises

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Crisis Management (Contingency Planning) > Best Practices > Common Errors Leaders Make during Crises

Common Errors Leaders Make during Crises
Anneke Zwart, Student (University), Netherlands, Member
Hirsch (2014) did research on crisis management and examined the most common errors top managers make in times of crisis. He found an interesting pattern of problematic behaviors among senior leaders in crises: 1. Passivity: In the early stages of crises, leaders are very inactive. They hope and believe that the crisis will pass without serious consequences for their organization. Leaders should have a more open and objective view and be aware of the possible negative consequences of the crisis. Besides, they should actively respond to those consequences rather than just hoping that the crisis will fade away. 2. Narrow Vision: This refers to the inability of leaders to look beyond the existing dangers and risks to their organization. It results from omitting to put themselves in the role of the victims/outsiders that are involved in the crisis. A more open view is needed so as to understand and effectively react to their followers’ and other victims. 3. False Hope (...) Read more? Sign up for free

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Crisis Management (Contingency Planning)
Summary
Forum
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Measures by Companies Against the Covid-19 / Corona Virus
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Common Errors Leaders Make during Crises
Statistics on Business Continuity
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How to Deal with Crises Situations in an Organisation
Execution in Crisis Management
How to deal with the Media in a Crisis?
Crisisology as a Discipline
GIS Emergency Management
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Definition of Economic Crisis
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International Association of Emergency Managers
Steps in Case of a Product Quality Crisis
Preparing Execution of Contingency Plan
Understanding Scenarios and Consequences in Contingency Planning
How to Develop an Exercise Program for the Emergency Plan?
Crisis Management Software


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