What Managerial Competencies are Required to Tackle an Organizational Crisis?

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In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following special crisis management skills are of particular importance: 1. A crisis manager should have a well developed business sense combined with confrontational and professional capabilities. A crisis managers should well understand the circumstances and be able to perform under abnormal situations 2. Business experience is important. Also, a crisis manager should have a lot of experience with rehabilitation projects for all kinds of decision making. 3. Negotiations/communication skills and experience on a local and international level is important, particularly in extraordinary situations. 4. Knowledge needed to employ in the judgement of employees’ and other interest groups’ responses; a crisis manager shoud be able to estimate the results after the recovery proce (...) Read more? Sign up for free

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