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What Managerial Competencies are Required to Tackle an Organizational Crisis?
Anneke Zwart, Student (University), Netherlands, Moderator
In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following special crisis management skills are of particular importance:
1. A crisis manager should have a well developed business sense combined with confrontational and professional capabilities. A crisis managers should well understand the circumstances and be able to perform under abnormal situations
2. Business experience is important. Also, a crisis manager should have a lot of experience with rehabilitation projects for all kinds of decision making.
3. Negotiations/communication skills and experience on a local and international level is important, particularly in extraordinary situations.
4. Knowledge needed to employ in the judgement of employees’ and other interest groups’ res...
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Courage is Needed in Crisis
James Tian, Manager, Singapore, Member Thank you very much for the sharing. May I suggest that
6. Courage is also needed for a leader to decide after all the considerations are ... |
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Type of Crisis and Handling/recovery
Per Wickman, Analyst, Sweden, Member I think the competencies for handling a crisis needed may differ depending on the type of crisis we are dealing with. It is the same regarding ... |
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