What Managerial Competencies are Required to Tackle an Organizational Crisis?




Crisis Management (Contingency Planning)
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Anneke Zwart
Student (University), Netherlands

What Managerial Competencies are Required to Tackle an Organizational Crisis?

In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following special crisis management skills are of particular importance:
1. A crisis manager should have a well developed business sense combined with confrontational and professional capabilities. A crisis managers should well understand the circumstances and be able to perform under abnormal situations
2. Business experience is important. Also, a crisis manager should have a lot of experience with rehabilitation projects for all kinds of decision making.
3. Negotiations/communication skills and experience on a local and international level is important, particularly in extraordinary situations.
4. Knowledge needed to employ in the judgement of employees’ and other interest groups’ responses; a crisis manager shoud be able to estimate the results after the recovery process.
5. A crisis manager should be ready to expect a function as moderator/mediator.
In view of the complexity of the management of a company undergoing serious difficulties, crisis management is denoted as a "composite” discipline", because a multi-disciplinary approach to problem solving is required in order to achieve the objectives of managing a company undergoing a crisis.
Source: Dubrovski, D. “Additional Knowledge Needed in Crisis Management”, at International Conference Management, Knowledge and Learning, 2011
 

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Nick Rainsford
United Kingdom
 

What Managerial Competencies are Required to Tackle an Organizational Crisis?

There are five competencies listed above. In order of importance, the one listed as number 4 (knowle... Sign up

 
3
WALTER Pascal, France
 

Crisis Management - What Managerial Compentencies are Required

Crisis management is the art of making decisions to head off or mitigate the effects of such an even... Sign up

 
4
James Tian
Manager, Singapore
 

Courage is Needed in Crisis

Thank you very much for the sharing. May I suggest that 6. Courage is also needed for a leader to d... Sign up

 
4
Per Wickman
Analyst, Sweden
 

Type of Crisis and Handling/recovery

I think the competencies for handling a crisis needed may differ depending on the type of crisis we ... Sign up

 
4
Phanindra Sai A
India
 

What Managerial Competencies are Required to Tackle an Organisational Crisis?

During crisis the most important role is played by the employees so a manager has to exhibit his 7. ... Sign up

 
3
Nwagbosoh, Isaac
Management Consultant, Nigeria
 

Reaction to Competencies for Organisational Crisis Management

Crisis management could be seen as one and the same thing as situational/emergency management and to... Sign up

 
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Sonny Vicente
Coach, Philippines
 

Managerial Crisis Management Competences: Rely on Values

Thank you Ms. Anneke Zwart for sharing. I find your input practical and educational. In any organiz... Sign up

 
1
Henry Velasquez
Manager, Colombia
 

Requirements for Managers in an Organizational Crisis

In circumstances of a crisis, all we need as a manager is 2 things: First: the ability to quickly s... Sign up

   

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