What Managerial Competencies are Required to Tackle an Organizational Crisis?

Crisis Management (Contingency Planning)
Knowledge Center

Best Practices
Anneke Zwart
Student (University), Netherlands

What Managerial Competencies are Required to Tackle an Organizational Crisis?

In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following special crisis management skills are of particular importance:
1. A crisis manager should have a well developed business sense combined with confrontational and professional capabilities. A crisis managers should well understand the circumstances and be able to perform under abnormal situations
2. Business experience is important. Also, a crisis manager should have a lot of experience with rehabilitation projects for all kinds of decision making.
3. Negotiations/communication skills and experience on a local and international level is important, particularly in extraordinary situations.
4. Knowledge needed to employ in the judgement of employees’ and other interest groups’ responses; a crisis manager shoud be able to estimate the results after the recovery process.
5. A crisis manager should be ready to expect a function as moderator/mediator.
In view of the complexity of the management of a company undergoing serious difficulties, crisis management is denoted as a "composite” discipline", because a multi-disciplinary approach to problem solving is required in order to achieve the objectives of managing a company undergoing a crisis.
Source: Dubrovski, D. “Additional Knowledge Needed in Crisis Management”, at International Conference Management, Knowledge and Learning, 2011

  Nick Rainsford
United Kingdom
 

What Managerial Competencies are Required to Tackle an Organizational Crisis?

There are five competencies listed above. In order...

  WALTER Pascal, France
 

Crisis Management - What Managerial Compentencies are Required

Crisis management is the art of making decisions t...

  James Tian
Manager, Singapore
 

Courage is Needed in Crisis

Thank you very much for the sharing. May I suggest...

  Per Wickman
Analyst, Sweden
 

Type of Crisis and Handling/recovery

I think the competencies for handling a crisis nee...

  Phanindra Sai A
India
 

What Managerial Competencies are Required to Tackle an Organisational Crisis?

During crisis the most important role is played by...

  Nwagbosoh, Isaac
Management Consultant, Nigeria
 

Reaction to Competencies for Organisational Crisis Management

Crisis management could be seen as one and the sam...

  Sonny Vicente
Coach, Philippines
 

Managerial Crisis Management Competences: Rely on Values

Thank you Ms. Anneke Zwart for sharing. I find you...

  Henry Velasquez
Manager, Colombia
 

Requirements for Managers in an Organizational Crisis

In circumstances of a crisis, all we need as a man...

 

More on Crisis Management (Contingency Planning):
Summary
Special Interest Group
Michael Norris
Director

Crisis Management (Contingency Planning)
Knowledge Center



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2022 12manage - The Executive Fast Track. V15.8 - Last updated: 19-5-2022. All names ™ of their owners.