What Managerial Competencies are Required to Tackle an Organizational Crisis?

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Crisis Management (Contingency Planning) > Best Practices > What Managerial Competencies are Required to Tackle an Organizational Crisis?

What Managerial Competencies are Required to Tackle an Organizational Crisis?
Anneke Zwart, Student (University), Netherlands, Premium Member
In normal circumstances, various competencies are needed for top management to be successful. Besides (!) these regular competencies, certain specific skills and knowledge are crucial to recover from a crisis. The following special crisis management skills are of particular importance: 1. A crisis manager should have a well developed business sense combined with confrontational and professional capabilities. A crisis managers should well understand the circumstances and be able to perform under abnormal situations 2. Business experience is important. Also, a crisis manager should have a lot of experience with rehabilitation projects for all kinds of decision making. 3. Negotiations/communication skills and experience on a local and international level is important, particularly in extraordinary situations. 4. Knowledge needed to employ in the judgement of employees’ and other interest groups’ responses; a crisis manager shoud be able to estimate the results after the recovery proce (...) Read more? Sign up for free
 

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Courage is Needed in Crisis
James Tian, Manager, Singapore, Member
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Type of Crisis and Handling/recovery
Per Wickman, Analyst, Sweden, Member
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Reaction to Competencies for Organisational Crisis Management
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Managerial Crisis Management Competences: Rely on Values
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Requirements for Managers in an Organizational Crisis
Henry Velasquez, Manager, Colombia, Member
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