Steps in Case of a Product Quality Crisis

      
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			              Crisis Management (Contingency Planning) > Best Practices > Steps in Case of a Product Quality Crisis
			            
				              Steps in Case of a Product Quality Crisis

			                basant saurabh
			            
	          		What are the possible strategies one should take to overcome a crisis regarding the quality of your products (especially in the food sector)? (...) Read more? Sign up for free

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			                  	Steps in Case of a Product Quality Crisis

		                  		Jaap de Jonge, Editor, Netherlands
												
													Well, the best situation would be to follow your contingency plan. As a manufacturer and certainly a FOOD manufacturer, you should definitely have prepared such plan.

However, if you don't have a contingency plan and you are faced with the situation of a product quality crisis, you should realize that you start a football game in which you are already 3-0 behind.

I would recommend to immediately hire a crisis management expert. She should at least have a generic contingency plan, which is better than nothing. Also she has experience in handling such situations.
				                
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