How to deal with the Media in a Crisis?

Crisis Management (Contingency Planning)
Knowledge Center

Rachmah Amanda, Indonesia

How to deal with the Media in a Crisis?

Sometimes, it's hard for the company to deal with the media. If the case is 100 % black propaganda (such as libels or slanders) from others, is not too hard to gather all the fact for the press. But, if the cause arose within our own company, it's really hard to build the company image again through the media. So how can we deal with the media when the crisis is coming from inside our company?

  Maarten, Holland

How to deal with Media in a Crisis.

Be honest to the media like you are always honest. Transparency in good governance is a forgotten thing, but is the only guarantee on survival. Journalists in particular will be surprised if there is an important player on the market being honest.

  Philemon Maboe, RSA

Crisis Management

Be proactive and accept that there is a crisis. To ensure yor survival, never try to challenge the media. Address your internal staff about the crisis. Involve them when developing contingency plan. Appoint a communication manager to address the media as the need arises.

  Dan Corbett, Canada

Proactive Crisis Management

An effective crisis management process will have a...


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Michael Norris

Crisis Management (Contingency Planning)
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