Types of Crises: Sudden / Smoldering

Crisis Management (Contingency Planning)
Knowledge Center

Best Practices
Martin Caldwell, US

Types of Crises: Sudden / Smoldering

In a recent paper, Erika Hayes James and Lynn Perry Wooten distinguish between:
1. SUDDEN CRISES (Natural disasters, Terrorist attack, Plan explosion, Workplace violence, Product tampering, Sabotage, Hostile Takeover, Excutive kidnapping, Environmental spill, Technology dusruption) and
2. SMOLDERING CRISES (Product defects, Rumors/scandals, workplace safety, Bribery, Sexual harassment, Consumer activism, Mismanagement, Whistle blowing, Class action lawsuits and Labor disputes).

  Jaap de Jonge
Editor, Netherlands

Paper by James and Wooten

Thanks, I added their paper in the Resources section.

  Tom Lesnikowski
Business Consultant, Australia

Types of Crises

Smoldering crises need to be identified and dealt with as a matter of urgency.

  Muhammad Ashraf ul Haq Khan
Student (MBA), Pakistan

Crisis Categories

By reading "Mistakes Committed by Leaders in Crises" and these categories of crises I am enlightened on the subject and add these in my training paper. Thanks.


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