Hotel Sustainability: Put Humans in Focus

Corporate Sustainability > Forum > Hotel Sustainability: Put Humans in Focus

Hotel Sustainability: Put Humans in Focus
Benjamin Lephilibert, Entrepreneur, Thailand, Member
It always saddens me to see how often sustainability in the hotel industry is actually led by engineers, projects are being considered mechanical, like the energy consumption or the sewage system.
However it is hard to find any industry where HUMANS play a more important role than tourism in general, and hotel in particular.
Not only hotels are big employers (ratio 0.4 employees/room up to 4+/room), but they are also dealing primarily with guests, as well as with local communities.
For this reason, Human Resources as a department should be instrumental in implementing any project.
What we are advocating at LightBlue is that social innovation in general, including behavioral science for staff and guests, service design, participatory management, social proofing, incentives and empowerment of staff are the greatest drivers of change when it comes to increase sustainability of hotel operations.
We have a few case studies we could share, but would be very curious t...Sign up

Scandic Hotels Have Worked with Social Sustainability
Love Lonnroth, Management Consultant, Sweden, Member
Scandic Hotels of Sweden used to be very innovative in the Fields of sustainability, both regarding environmental and social sustainability. They had ...Sign up

Special Interest Group Leader

Interested? Sign up for free.

Corporate Sustainability
Best Practices


About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
2019 12manage - The Executive Fast Track. V15.0 - Last updated: 19-6-2019. All names of their owners.