How to Measure the Impact of Corporate Social Responsibility (CSR)?

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Suman Rao
Turnaround Manager, India

How to Measure the Impact of Corporate Social Responsibility (CSR)?

If we keep in mind the Four Stages of CSR-implementation by Martinuzzi and Krumay (With a CSR-scope moving from Project ⇒ Quality ⇒ Strategic ⇒ Transformational), that makes me wonder how to assess the impact of the corporate dollars spent on CSR.
More particularly, how to assess whether CSR initiatives and investments are at all serving the (strategic/transformational/etc) objectives?
For example if a company has a choice between building a school and building a hospital, which one should it choose and why?
Appreciate any thoughts...

  john stahley
Management Consultant, United States
 

Corporate Social Responsibility Accreditation

The agency I work for is accredited through the American Correctional Association. Accreditation promotes improvement in the management of correctional agencies through the administration of a voluntary accreditation program and the ongoing development and revision of relevant, useful standards.
- Project Orientated: Staff prepared for ACA Audit for 6 Months.
- Quality Orientated: ACA renewal is every 3 years, Prison Rape Elimination Act brought new changes this review.
- Strategic: Information Sharing between institutions is enhanced, ie, lessons learned.
- Transformational: We are always moving from Good to Great, the triennial review aids in renewing employee awareness to laws and our corresponding responsibilities with implementation.
The ACA is a private entity, and enables our organization to assure the public that we are in compliance with all ACA standards and practices.

  Charles P. Keith
Management Consultant, United States
 

Behavioral Scales for Corporate Social Responsibility

I especially like the stages of CSR as described b (...)

  Tom Wilson
HR Consultant, United States
 

Behavioral Scales for CSR

@Charles P. Keith: Good idea, Charles, give it a g (...)

  john stahley
Management Consultant, United States
 

To Build a School or a Hospital?

The answer depends on trending demographics, infra (...)

  Suman Rao
Turnaround Manager, India
 

School or Hospital? The Equity Concept

@John: linking the dilemma to forward thinking has (...)

  Charles P. Keith
Management Consultant, United States
 

School and Hospital?

@Suman Rao: I find it interesting that the questio (...)

  Suman Rao
Turnaround Manager, India
 

School or Hospital?

Charles your point on "What do we build and in wha (...)

  Tom Wilson
HR Consultant, United States
 

Seed Capital as a Transformational Constraint

@Charles P. Keith: You have made exactly my point (...)

  Suman Rao
Turnaround Manager, India
 

Seed Capital as a Transformational Constraint

Tom, your point on the need to define the mission (...)

  Charles P. Keith
Management Consultant, United States
 

Rationalize the CSR Decision

@Suman Rao: Let's ensure the question of either a (...)

  Tom Wilson
HR Consultant, United States
 

Philanthropy is a Valid Investment Strategy

@Suman Rao: You got my point exactly. In general, (...)

  Suman Rao
Turnaround Manager, India
 

Philanthropy is a Valid CSR Investment Objective

Tom, I'm glad you brought the important points of (...)

  Suman Rao
Turnaround Manager, India
 

Philanthropy is a Valid CSR Investment Objective

Charles, good post! In some countries, it is (beco (...)

  Charles P. Keith
Management Consultant, United States
 

Philanthropy is a Valid CSR Investment Objective

Suman, you make a valid point regarding government (...)

  Suman Rao
Turnaround Manager, India
 

Philanthropy as a Valid CSR Investment Objective

Charles very true. The balance is quite important. (...)

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